Suite, Lake View (Twin) | Living area | LCD TV, DVD player

Reviews of The Lodge at Ashford Castle

4 out of 5
The Lodge at Ashford Castle
The Quay, Cong, Mayo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 244 out of 295 reviews" "
Rating 8 - Good. 34 out of 295 reviews" "
Rating 6 - Okay. 15 out of 295 reviews" "
Rating 4 - Poor. 2 out of 295 reviews" "
Rating 2 - Terrible. 0 out of 295 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Peter Fergus on Jan 17, 2024
Dear Anonymous, Thank you for your review. Warm regards, Peter.

10/10 Excellent

Deirdre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Peter Fergus on Jan 17, 2024
Dear Deirdre, Thank you for your kind review. Warm regards, Peter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding anniversary
We booked for our wedding anniversary and also invited family to join us for a stay. I had emailed prior to book dinners and excurisons for our stay and informed it was our wedding anniversary but it was not acknowledged which was disappointing as we had stayed in a hotel the previous night who noted our anniversary and we appreciate attention to detail. The staff are very friendly especially Brian who kindly helped with our luggage and driving us around. Breakfast and dinner was delicous. We appreciated how dog friendly the hotel is and the lovely dog beds, bowls and snacks that were in our room. Our 2 little doggies were well looked after.
Stayed 1 night in Dec 2023
Response from Peter Fergus on Jan 17, 2024
Dear Anonymous, Thank you for your review. We are delighted that you found the staff very friendly and also enjoyed our dog friendly hotel and its facilities. I note your comment and hope you enjoyed receiving our welcome card and a special amenity that was left in your room during your stay. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding anniversary.
Fantastic stay, the staff are so friendly and everyone was so nice to our 2 little dogs which ee really appreciated. The breakfast was delicous and the dinner is worth going back for more, it was superb. We enjoyed our stay. It was our wedding anniversary which we informed the hotel months in advance and it was not acknowledged which was disappointing.
Stayed 1 night in Dec 2023
Response from Peter Fergus on Jan 17, 2024
Dear Steven, Thank you for your review. We are delighted that you had a fantastic stay in The Lodge at Ashford Castle. Our staff and service are a true testament to the hard work and dedication of our wonderful team. I note your comment and I hope you enjoyed receiving our welcome card and a special amenity that was provided during your stay. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

paul

Stayed 1 night in Dec 2023
Response from Peter Fergus on Jan 17, 2024
Dear Paul, Thank you for your review. Kind regards, Peter.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Fergus on Jan 17, 2024
Dear Michael, Thank you for your review. Warm regards, Peter.

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donegal Ladies
Amazing location, wonderful hotel & staff are so friendly nothing is too much trouble. Will most definitely be a returning guest.
Breakfast with amazing views.
Stayed 1 night in Nov 2023
Response from Peter on Nov 21, 2023
Dear Arlene, Thank you for your very kind review. I am delighted to hear that you thought the location of The Lodge was amazing and the hotel was wonderful. Our staff and service are a true testament to the hard work and dedication of our wonderful team. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Peter on Nov 21, 2023
Thank you for your kind review. Warm regards, Peter.

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We stayed for 2 nights in a duplex suite room 121. Decor is modern, bed extremely comfortable (only item to be andjousted is the shower as no matter what direction your in water leaks out). we had our dog with us and I have to say she was treated like a VIP with a treat left for her, dog bed, bowls and towel and all the staff were super nice. The food In wildes restaurant is outstanding and the venison for main course was superb. The only criticism is if you have breakfast in the gallery with your 4 legged friend the service is a little disjointed. However, they did provide food for her also. All in all an excellent stay and we will definitely come back.
Stayed 2 nights in Oct 2023
Response from Peter on Oct 17, 2023
Dear Niamh, Thank you for your review. I am delighted to hear that you enjoyed your stay at The Lodge at Ashford Castle. Our staff and service is a true testament to the hard work and dedication of our wonderful team. I do note your comments and will discuss further with our Management Team. We do look forward to welcoming you back to The Lodge at Ashford Castle very soon. Warm regards, Peter Fergus.

10/10 Excellent

Susan

Stayed 1 night in Oct 2023
Response from Peter on Nov 21, 2023
Thank you for our kind review. Warm regards, Peter.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Couples break
Lovely welcome, shown to room which was dreadful. Bright red carpets and bright red plastic bed. Felt like we were in a pornstars bedroom!! Also a shower over the bath which we don’t like. Asked to be moved to another room and advised reception that we were Gold hotel.com members ,eventually after quite a very long conversation and a long wait we were upgraded to a beautiful suite. We ordered room service one afternoon and paid €18 for a soggy awful toasted sandwich, at checkout we were astonished to see they had charged us an additional €7.50 for bring the sandwich to our room. We were also charged €20 staff tip, we asked for the tip to be removed, we had already tipped several staff. The staff at breakfast were delightful, the doormen were very friendly. The breakfasts were very good. We ate at Cullen’s at the Castle one night, food and service were excellent but we felt it was overpriced.
Stayed 2 nights in Sep 2023
Response from Peter on Oct 5, 2023
Dear John, thank you for taking the time to complete your review. I am disappointed to hear that your first suite was not to your liking and pleased to hear that you found a suite that you did like. I do note your other comments and will discuss with our Management Team. In relation to tips, please note that in the past year we have reviewed the tip policies in the hotel through consultation with management and with our teams and have introduced the discretionary room charge. The discretionary room charge is for the rooms department team members who use to get cash tips left in the rooms which they have generally seen disappear to a minimum. This now gives the teams a digital method to receive tips and for them to distribute in a fair and transparent fashion. The system is working for both the team and guests, as we are receiving a very positive response from our guests overall and we do point out it is discretionary. We are happy to remove or change as the guest requests. The discretionary room charge is on our confirmation letters informing of the policy introduction. It is very similar to a service charge that many hotels have in place, however it is at the complete discretion of the guest. We do hope John that you will return to us in the near future, I would be delighted to look after your reservation personally to help ensure you have a wonderful stay in The Lodge at Ashford Castle. Warm regards, Peter Fergus.

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opaque marketing, limited access to the castle
Maybe I missed it but I feel the marketing was very opaque regarding access to the castle. STAYING AT THE LODGE DOES NOT GIVE YOU ACCESS TO THE CASTLE. you only then can access the castle by booking a reservation for an 80 euro per person tour or a meal at one of their restaurants, but they don’t tell you on their website which restaurants are in the castle. If you have a booking for a restaurant, They will let you walk around and explore the castle and go to the bars. You can’t just go in to get a drink at the bar. Restaurants: Cullens is in a thatched house next to but not in the castle. Wildes is at the lodge, not in the castle. Stanley’s is in the basement of the castle but does not take reservations. George V is a traditional fancy restaurant in a ballroom type setting. The drawing room is the main room attached to the Prince of wales bar and has a nice view of the back grounds and lake. Lunch only. The connaght room is for afternoon tea, also a beautiful setting. The dungeon is in the basement of the castle. This is where we ate and the food and service was very good. Very nice ambiance. Bars: The billiards room. Has a large snooker table and they will teach you how to play! Has a real fire and smells like it, but in a cozy castle kind of way. Menu is the same as the bar downstairs. Small outdoor patio. Has cigars as well. Prince of wales bar. Nice classy bar on the main floor. Same menu as upstairs. The lodge: Beautiful rooms, heated floors, small fridges.
Stayed 2 nights in Sep 2023
Response from Peter on Oct 6, 2023
Dear Emily Thank you for your reviewI am delighted that you have enjoyed your beautiful room here with us at the Lodge.I am sorry for the confusion on the availability of the Castle from the Lodge.The team are more than happy to check availability for you upon request when inhouse and we will book times available for you with no hesitationWe do describe within our confirmation letter/email how guests are welcome to access the Castle,Ashford Castle grounds, gardens and activities are open to all guests of The Lodge. Visiting the Castle and use of its public areas is exclusive to the residents of the Castle. Dining and Spa appointments at the Castle are subject to availability and reservations must be booked in advance.Under our dining tab on our website we have a section “Dining at Ashford Castle” which lists all the options at the castle. This can be accessed through the drop down menu on the top right of the page. I will contact our website team to ensure this is as easy as possible to locate when browsing through our content, I appreciate your feedback on this to help us improve the browsing experience for everyone.I would be delighted to look after any future bookings for you to ensure you have a seamless experience between both properties.Please feel free to contact me directly.Warm regards Peter

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Peter on Sep 28, 2023
Dear Andrew, Thank you and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another Good stay at Ashford Castle Lodge We stayed two nights in a quay Suite Suite was very clean & comfortable It is worth the little bit extra to stay in a suite if you can Male breakfast Host & Lady Host were absolutely excellent ( so sorry I do not have names ) The lady did her best to assist when maintenance were drilling in a room directly above us during breakfast service Breakfast was a good quality, the house home made baked beans are a must ! you will never eat heinz again On check out, the friendly & efficient reception Manager was very helpful in sorting a small issue that was previously highlighted to the reception team during the stay without resolution We did not eat in Wildes restaurant this time but was very enjoyable previous stay We enjoyed drinks/ lunch on the terrace & after dinner drinks in the lovely bar The new spa/pool was not open yet ( another couple of weeks ) but the friendly manager showed us around, he is obviously very proud of his new project & rightly so as it looks amazing! The grounds are extensive & very well looked after, there are lovely walking trails A very good stay !
Stayed 1 night in Sep 2023
Response from Peter on Sep 28, 2023
Dear Diane, Thank you for your very kind review. It is fantastic to hear that you had another good stay as The Lodge at Ashford Castle and enjoyed the Estate grounds and the lovely walking trails. Our staff and service is a true testament to the hard work and dedication of our wonderful team. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle again very soon. Warm regards, Peter.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Peter on Sep 28, 2023
Dear Kimberly, Thank you and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Peter on Sep 28, 2023
Dear Lonnie, Thank you and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This was one of the best experiences of my trip. The staff was amazing Guilio went above and beyond and may my stay warm.
Stayed 2 nights in Sep 2023
Response from Peter on Sep 13, 2023
Dear Holly, Thank you for your very kind review. I am delighted that The Lodge at Ashford Castle was one of the best experiences of your trip. Our staff and service is a true testament to the hard work and dedication of our wonderful team. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful place to stay. Just be sure to have activities planned onsite. Not much else to do otherwise. Town is pretty quiet.
Stayed 2 nights in Aug 2023
Response from Peter on Sep 12, 2023
Dear Carol, Thank you for your review. I wish that you could have reached out to me during your stay as we would have been delighted to help you fill your itinerary. We do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Sallie

Stayed 1 night in Aug 2023
Response from Peter on Sep 12, 2023
Dear Sallie, Thank you. Warm regards, Peter.

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. No access to Ashford Castle without prior reservations or room stay. School of falcontry was exceptional. Miguel our instructor was fantastic and very detailed with us. Staff was outstanding.
Stayed 1 night in Aug 2023
Response from Peter on Sep 12, 2023
Dear Louis, Thank you for your review. I am delighted to hear that you thought the location was beautiful. As a valued guest of The Lodge you do have full access to the grounds of the Ashford Estate, regretfully this does not include Ashford Castle Hotel itself. We are happy to reserve our guests to any of the castles dining experiences should they have the availability. However due to how busy they are they may not always be in a position to assist. I want you to know that you were not seen differently nor unwanted, know that you will always be a welcomed guest to The Lodge at Ashford and to the Ashford Estate.Thank you once again for your review and we do hope to welcome you back to The Lodge very soon. Warm regards, Peter.

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the place - they were wonderful- everything was perfect from the check in to the checkout - i LOVED The Lodge - our room was lovely
Stayed 1 night in Aug 2023
Response from Peter on Sep 12, 2023
Dear Helena, Thank you very much for your very kind review and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Nattakan

Traveled with partner
Lovely property and friendly staffs.
Stayed 2 nights in Aug 2023
Response from Peter on Sep 12, 2023
Dear Nattakan, Thank you very much for your very kind review. We do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellent
Stayed 2 nights in Jul 2023
Response from Peter on Sep 12, 2023
Thank you very much for your very kind review. Warm regards, Peter.

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, delicious food, and pup friendly!
Staying at the Lodge was a beautiful experience and I hope to return soon. We brought two dogs and the staff was incredibly sweet and accommodating with them. Plus the food and setting was amazing. We took a tour of the lake by boat and a trail ride with Ashford Outdoors and both were lovely. I also joined the wolfhound walk in the morning and had a ton of fun. The best part of the stay was the amazing staff. They were kind and looked out for us our whole stay.
Stayed 2 nights in Jul 2023
Response from Peter on Sep 12, 2023
Thank you for your very kind review. It is lovely to hear that you enjoyed your stay and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

4/10 Poor

Stephanie, KENNEWICK

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay at the actual castle. Awful blue lighting at night. Felt like an odd motel. Worst dinner of our trip.
Response from Peter on Sep 12, 2023
Dear Stephanie, thank you for your review. I am very disappointed to hear that you did not enjoy your stay. I wish that you had reached out to me during your time at The Lodge at Ashford Castle to allow me to help make your stay more enjoyable. If ever you do decide to return to The Lodge please do reach out to me as I would love to welcome you back and make your stay a most enjoyable experience at The Lodge at Ashford Castle. Warm regards, Peter.

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous, attentive, friendly staff. Took care of any need.
Stayed 1 night in Jul 2023
Response from Peter on Sep 12, 2023
Thank you for your kind review. It is lovely to hear you enjoyed your stay and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Jenny

Stayed 4 nights in Jul 2023
Response from Peter on Sep 12, 2023
Thank you. Warm regards, Peter.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great estate. Lots to do from golf to archery to fishing
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Option on the Ashford Castle Estate
We thoroughly enjoyed our stay at the Lodge at Ashford Castle. The service was absolutely top notch. Every employee was a true professional. The hotel itself is exceptionally clean and well maintained. The property is beautiful. We enjoyed walks around the property and into the nearby town of Cong. We didn't take advantage of many of the activities available. Some were age-restricted (we have a six-year-old) and others were booked up. Ashford reaches out to guests urging them to book activities and meal reservations early to avoid disappointment. Definitely take them up on that recommendation. Include a reservation for something in Ashford Castle itself. Guests of the Lodge aren't permitted to enter the Castle without a dining or other reservation. Our room was comfortable and spacious. Beds were comfortable and the rooms were well equipped, even including US-style electrical outlets in some places. This hotel is a bit pricy, but we felt it was worth it for our family of three. One of our tour guides told us that the Lodge was named Ireland's top 4-star hotel a few years ago and that Ashford Castle was named the world's best hotel at some point. That's not surprising based upon our experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Meda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although we weren’t able to book a meal at the castle, so that we could go inside & tour it, we still loved staying at The Lodge. The room, service & meals were delightful. And, we truly enjoyed the 2 hour afternoon boat ride that included a walk to see church ruins on an island. We also really enjoyed walking around all the castle grounds. We sure hope to come back & bring our family with us!
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that they need black out curtains! The place is beautiful but I woke up at 0500 with the sun.
Stayed 1 night in Jun 2023

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience
Stayed 2 nights in Jun 2023
Response from Peter on Jun 22, 2023
Dear Maura, I am delighted to hear that you had an incredible experience in The Lodge at Ashford Castle and hope that you will come back to stay again soon. Warm regards, Peter.

10/10 Excellent

Lawrence, Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying in this hotel. Had breakfast off the menu, well prepared and presented. Dinner the night before at George V in the castle proper.
Stayed 1 night in Jun 2023
Response from Peter on Jun 22, 2023
Dear Lawrence, I am delighted to hear you enjoyed your stay in The Lodge at Ashford Castle. Our staff are hard working and dedicated to help ensure our guests needs are met fully and that our guests leave with fond memories of their stay at the Lodge. We would love to see you back again soon. Warm regards, Peter.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Peter on Jun 22, 2023
Dear Julie, Thank you for staying at The Lodge at Ashford Castle. I am glad you enjoyed your stay. I hope that you will return to The Lodge again soon. Warm regards, Peter.

8/10 Good

Jennifer

Stayed 1 night in Jun 2023
Response from Peter on Jun 22, 2023
Dear Jennifer, thank you for staying at The Lodge at Ashford Castle. I hope that you will return to The Lodge again soon. Warm regards, Peter.

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, the rooms were very nice, comfortable beds and great dining options. The grounds of Ashford Castle are terrific, as well as the Hawk Walk and Horse back riding. Best stay of our vacation.
Stayed 1 night in May 2023
Response from Peter on Jun 22, 2023
Dear Heidi, I am delighted you enjoyed your stay at The Lodge at Ashford Castle and its Estate. I hope that you will return to The Lodge again soon. Warm regards, Peter.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with fantastic grounds and views would reccimdnd a visit to the castle and boat trip around the lake Staff are very helpful
Stayed 1 night in May 2023
Response from Peter on May 18, 2023
Dear Stephen, Thank you for your kind review. We are delighted you thought The Lodge at Ashford Castle was amazing with fantastic grounds. We appreciate that you would highly recommend a visit to the Estate and the beautiful breath-taking boat trip around Lough Corrib. Our staff and service is a true testament to the hard work and dedication of our wonderful team. Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon. Warm regards, Peter.

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Area
Stayed 2 nights in May 2023
Response from Peter on May 17, 2023
Dear Emily,Thank you for your kind review. It is fantastic to hear you thought The Lodge at Ashford Castle was a beautiful hotel located in a very scenic area in the West of Ireland. It would give us great please to welcome you back again to The Lodge at Ashford Castle. Warm Regards, Peter.

10/10 Excellent

Rachel

Stayed 2 nights in May 2023
Response from Peter on Jun 22, 2023
Dear Rachel, thank you for staying at The Lodge at Ashford Castle. I hope you will come back to the Lodge again soon. Warm regards, Peter.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Whitout a doubt one of the finest places we have stayed . The service, the grounds, the staff, the location as good as you could wish for Food as you would expect superb Its most definitely a place to visit Village could do with more attractions but still very quant
Stayed 1 night in May 2023
Response from Peter on May 8, 2023
Dear Paul,Thank you for your kind review.It is fantastic to hear that you enjoy your stay. To say we are one of the finest places that you have stayed in is a true testament to the hard work and dedication of our wonderful team.Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Mandy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Peter on May 17, 2023
Dear Mandy,Thank you for your 5 out of 5 review. We hope to welcome you back to The Lodge at Ashford Castle very soon.Warm Regards,Peter

10/10 Excellent

Lucy

Stayed 2 nights in Apr 2023
Response from Peter on May 8, 2023
Dear Lucy,Thank you for your 5 out of 5 review and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lodge is on the grounds of Ashford Castle - majestic, calming, gorgeous - all we wanted to do was walk around all day! Several amenities at the castle are afforded to the Lodge, but not all - confirm and book beforehand if you're interested in falconry, horseback riding, etc. The boat across the lake is a lovely outing!
Response from Peter on May 8, 2023
Dear Tracey,Thank you for your lovely review.We are delighted that you enjoyed your stay. We are truly blessed to be a part of the wonderful Ashford estate. It is fantastic to hear that you got to enjoy the woodland walks and lake views.Thank you once again and we do hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Shane

Stayed 1 night in Apr 2023
Response from Peter on May 8, 2023
Dear Shane,Thank you for your 10 out of 10 review and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Peter on May 8, 2023
Dear Tracey,Thank you for your 10 out of 10 review and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Deborah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally helpful, the food was great, property was beautiful. Loved the blue nightlight in the bathroom.
Stayed 1 night in Mar 2023
Response from Peter on May 8, 2023
Dear Deborah,Thank you for your kind review.We are thrilled by your kind thoughts and words and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Peter on May 8, 2023
Dear Thomas,Thank you for your 5 out of 5 review and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2023
Response from Peter on May 8, 2023
Dear John,Thank you for your 10 out of 10 review and we hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Stay!
We had a lovely stay at The Lodge at Ashford Castle. The reception staff were extremely helpful, Ian in particular! We loved sitting in The Quay Bar in front of the fire. We did activities at the activity centre, these were both great fun and really well organised. It was a lovely touch to be dropped to the centre by the staff at the Lodge. Everything was really fantastic.
Stayed 2 nights in Mar 2023
Response from Peter on May 8, 2023
Dear Kelly,Thank you for your review.We are delighted that you had such a wonderful stay here in The Lodge at Ashford Castle.From our very helpful team to the comfortable surroundings of The Quay Bar we are touched by your kind words and thoughts.Thank you once again for your review and we do hope to welcome you back to The Lodge at Ashford Castle very soon.Warm regardsPeter