Rodolfo, thank you for making Extended Stay America a part of your travel plans. It is delightful to read that you thoroughly enjoyed your stay and that you were happy with the services, accommodations, and amenities we offer. Your review is highly appreciated, and we look forward to seeing you at your second home. Sincerely, Hotel Management

Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again!  Sincerely, Hotel Management

Juan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Michelle, thank you for the generous review of Extended Stay America. We are delighted to know you had a great stay with us and that the service provided by our staff made you feel at home. Your compliments will surely be shared with Juana. We look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for taking the time to review your stay at Extended Stay America. We are glad to know you had a pleasant time with us. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management

We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management

Luis, first and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management

Rosa, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management

Fernando, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management

We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully you will consider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management

Thank you for being our guest. We are happy to know you had an enjoyable stay with us and found us to be a good value for money. It was a pleasure having you here, and we look forward to welcoming you back again soon. Sincerely, Hotel management

Sergio, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management

Thank you for taking the time to post your review. We are happy to know you were pleased with the service provided by our staff and had an overall comfortable stay. However, we are sorry for not meeting some of your expectations while you were here and have taken a note of your concerns. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management

Byron, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management

Thank you for your visit to Extended Stay America - Houston - The Woodlands. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. We will share your feedback with appropriate individuals in our organization in an effort to improve our future guest experiences. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager

Thank you for taking the time to review your stay with us. I am concerned about your experience and have immediately brought this to the attention of my housekeeping team for review and action. Our staff's top priority is to provide a clean environment for our guests, and I am sorry that did not happen during your stay. Please know this is not usual for us, and we hope you give us another chance in the future. Sincerely, General Manager

Martha, it was our pleasure having you as our guest at Extended Stay America - Houston - The Woodlands. It’s our pleasure knowing you had a pleasant experience and enjoyed being with us. However, we are sorry for the inconvenience you experienced by our front desk associates. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to see you again soon. Sincerely, General Manager

Dear Ingrid, We're truly sorry to read about the cleanliness and comfort issues you encountered during your stay. Our promise to our guests includes a commitment to providing a clean and comfortable environment, and we are very sorry that did not happen when you were here. Your experience is not reflective of the high standards we aim to maintain, and we will address these concerns promptly to ensure improvements. We hope you will give us another opportunity to make things right and provide you with the seamless experience you deserve. Sincerely,Hotel Management

Dear Derrick, We deeply regret the numerous issues you encountered during your recent stay with us. Please accept our sincerest apologies for the inconveniences you experienced, including the cleanliness and maintenance issues in your room. This falls far below our usual standards, and we understand your frustration. Rest assured, we are taking immediate steps to address these concerns and prevent such occurrences in the future. Your feedback is invaluable to us, and we are committed to improving our services to ensure a more comfortable and enjoyable experience for all our guests. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve.Sincerely,Hotel Management

Dear Russell, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management

Dear John, Thank you for taking the time to share your feedback with us. We are genuinely sorry that your stay did not meet your expectations. Ensuring the quality and functionality of our property is a top priority, and we greatly appreciate you bringing this to our attention. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management

Dear Gigi, We are sorry for the frustrations caused on arrival. Further, we regret the disappointment with the cleanliness and upkeep issues not meeting your liking, and we have shared your remarks with the concerned individuals for further improvement. In response to your comments, we will instruct our team to double-check the process so this problem is never raised. Our front desk team is always there to attend to your needs. Please return, and we welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Sincerely,Hotel Management

Dear Guest, We sincerely apologize for any disruptions during your recent visit, as we understand the housekeeping expectations in the room were not met. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them to ensure all necessary measures are taken to prevent future issues. Our front desk can improve your time with us. Please return and allow us to serve you so you can enjoy our hospitality the next time you visit our area.Sincerely, Hotel Management

Dear Sylvarius, Thank you for your feedback. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We know how important fresh accommodations are; consequently, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management

Dear Velton, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Guest, Thank you for your kind words regarding our service and staff. We are sorry that the room you were in did not meet your expectations. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We are grateful for your patience. We hope you will accept our apologies and consider staying with us again. Sincerely,Hotel Management

Dear Kraig, We understand that we did not live up to our commitment to provide impeccably clean and hygienic accommodations, and we apologize for any inconvenience caused. We assure you that we have taken significant measures to address these issues and prevent them from happening again. Our team is fully committed to making things right and ensuring our valued guests have a more enjoyable and satisfying stay with us.Sincerely,Hotel Management

Dear Donna, Thank you for choosing to stay at Extended Stay America and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Sincerely,Hotel Management

Dear Catherine, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the issues you encountered during your stay. We take all guest feedback seriously and will take immediate action to address the concerns you raised. We maintain strict protocols to keep our facilities pest-free, but the room you occupied will be professionally inspected and treated for pests as a precaution. We appreciate your feedback as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,Hotel Management