“Exceptionally good. Ice maker in corridor. Coffee machine in room. Bed was so comfortable. You will have everything you need in room. Free in house car park also safe and convenient for traveler. Breakfast served hot and with buffet table.”
“All good. Had room upgrade. Room was a good distance but was large and comfortable. Bed was around 4feet off the ground in our room called William but was very comfortable. Staff were all very helpful. Had one small issue which was we were not allowed in the garden area to have drinks early evening although we did order some popcorn cauliflower. We were asked to go in a small area outside. It was very early and very quiet so couldn’t agree it was right to not allow us in the lovely garden……
“Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.”
“In my opinion, the apartment is pretty good expect that its location is a little inconvenient, as need in designated Hotel to arrange check in service. Room is tidy and clean. Overall check out arrangement is quite good and simple. ”
“Staff were excellent and went above and beyond, super clean too! Perhaps could have been a bit more generous with the breakfast portions, but still super tasty!”
“We stayed as a couple for a wedding. Excellent hotel and pub, lovely room with a large bed and nice furnishings.
Great breakfast the following morning. Decent pub. Would thoroughly recommend”
“Fabulous hotel in a quiet area within walking distance of the main downtown area. Has a lovely restaurant on sight, the most amazing staircase and the staff are tremendous help! Absolutely loved my stay here, would return in a heartbeat.”
“Safe destination for solo female traveller visiting Hampton Court Palace. Staff very friendly & helpful. Excellent breakfast. Will be back next year. Thank you. ”
“The property is cozy and well appointed. The staff were beyond delightful. It was a joy staying there. Beds were super comfortable and room nicely appointed. I would return to this same property on our next visit to Richmond.”
“You would not believe the pub was in such a lovely area and with the high street and all its other offerings so close - so close to London , Heathrow and transport - a gem !”
"The hotel was clean, tidy, and well-maintained. The staff were incredibly friendly and helpful, making the experience even better. Would definitely recommend!"
"Location is good, many shops nearby like Primark, Boots and supermarkets, but 10 mins walk from tube. Room condition is average, no slippers provided."