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Overview of DoubleTree by Hilton London Kingston Upon Thames

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Reception
In-room safe, blackout drapes, free WiFi, linens
In-room safe, blackout drapes, free WiFi, linens
In-room safe, blackout drapes, free WiFi, linens
In-room safe, blackout drapes, free WiFi, linens

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRoyal Botanic Gardens, Kew11 min drive
    Popular LocationEventim Apollo16 min drive
    Popular LocationHampton Court Palace18 min drive
    AirportLondon (LHR-Heathrow)52 min drive

Choose dates to view prices

  • Room, 1 King Bed, Corner

    4.4/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Corner
  • Deluxe Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Junior Suite, 1 King Bed

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Room, 1 Queen Bed, Accessible

    4.3/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible
  • Twin Room (Guest)

    4.8/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room (Guest)
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin Room

About this area

Kingston Upon Thames

In the city center and near a train station, DoubleTree by Hilton London Kingston Upon Thames is in an area with great shopping. Twickenham Stadium and Wimbledon Tennis Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Richmond Park and Bushy Park. Chessington World of Adventures and Thorpe Park are not to be missed.
Visit our Kingston Upon Thames travel guide
Popular Location

What's nearby

  • Royal Botanic Gardens, Kew - 11 min drive
  • Eventim Apollo - 16 min drive
  • Clapham Common - 17 min drive
  • Hampton Court Palace - 18 min drive
  • Natural History Museum - 20 min drive

Getting around

  • Kingston Station - 5 min walk
  • Richmond Underground Station - 8 min drive
  • AirportHeathrow Airport (LHR) - 52 min drive

Restaurants

  • Hawkers Bar and Brasserie — 1 min walk
  • Beanberry Coffee — 4 min walk
  • Cappadocia Restaurant — 5 min walk
  • Local Hero — 5 min walk
  • Obon Sushi — 5 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

4-star Kingston Upon Thames hotel in Canbury, near Bushy Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and 24-hour room service are onsite. All 146 rooms provide free WiFi, 24-hour room service, and LCD TVs. Other amenities available to guests include hair dryers, laptop-compatible safes, and showers.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (GBP 22.00 per night)
  • Onsite parking is wheelchair accessible
  • 24-hour offsite parking (GBP 28.00 per night)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 8.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Golfing

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV

More

  • Laptop-compatible safe
  • Phone
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night, plus a deposit of GBP 25 per stay
Dogs and cats only
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 8.00 for adults and GBP 8.00 for children (approximately)
  • Covered self parking fee: GBP 22.00 per night
  • Nearby parking fee: GBP 28.00 per night (open 24 hours)
  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 10 per pet, per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a GBP 25 pet fee per stay in addition to the posted nightly pet fee.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton London Kingston Upon Thames and receive a full refund?
Yes, DoubleTree by Hilton London Kingston Upon Thames offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton London Kingston Upon Thames cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton London Kingston Upon Thames?
As of Dec 3, 2020, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kingston Upon Thames on Dec 4, 2020 start from $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton London Kingston Upon Thames pet-friendly?
Yes, DoubleTree by Hilton London Kingston Upon Thames allows cats and dogs with a maximum weight of up to 75 lbs per pet. There's a deposit of GBP 25 per stay and a fee of GBP 10 per pet, per night.
How much is parking at DoubleTree by Hilton London Kingston Upon Thames?
Self parking is available for GBP 22.00 per night.
What time is check-in at DoubleTree by Hilton London Kingston Upon Thames?
Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). After-hours check-in is not available.
What time is check-out at DoubleTree by Hilton London Kingston Upon Thames?
Check-out is at 11 AM. Late check-out is available for GBP 50.00 (subject to availability).
Where is DoubleTree by Hilton London Kingston Upon Thames located?
Located in Canbury, this hotel is within 1 mi (2 km) of Bushy Park, Hampton Court Park, and Richmond Park. Hampton Court Palace and Twickenham Stadium are also within 6 mi (10 km). Kingston Station is only a 5-minute walk and Kingston Upon Thames Hampton Wick Station is 12 minutes.
4.4
Excellent
5 - Excellent
251
4 - Good
143
3 - Okay
20
2 - Poor
12
1 - Terrible
6

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great room and super friendly staff, parking is close and cheap for overnight stay
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was to be a celebration of our 25th Anniversary but due to the pandemic and the quarantine requirement in the UK we were unable go. To add to our disappointment, this hotel refused to give us a voucher for the future OR our money back unlike EVERY OTHER hotel AND airline we booked with. Won’t stay here in future and wouldn’t recommend it to others. 😕
Stayed 3 nights in Sep 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Personally my worst experince in service.
I was really disappointed with the service I received and this was accepting that reduced guests would require less staff, however I had to wait at the reception desk for someone and knocked a few private staff doors to try and find someone. What I was particularly disappointed with was waiting an hour for the starter and then a further 30 mins for the main. My daughter and I prayed everytime the bell rang to collect the food in the resturant. The drinks took almost 45 mins and I had to ask for everything or when is it coming. I wouldnt mind but almost all the customers commented to me about how long our meal took as theirs came far quicker than ours and I had a 7 year old with me. One table were given free drinks for the wait and they had half the waiting time than me. I wouldnt mind but the waiter was angry at me when I asked for my starter saying the kitchen is busy.... I said it was tomato and pesto starter!!! I wanted to support the resturant and try and help boost our economy back into action but this wasnt a good day. My daughter behaved impeccably throughout.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful Stay,Excellent Staff
Wonderful stay, excellent Staff. Especially Daniel, the manager at breakfast.
Stayed 1 night in Aug 2020

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