“Before I share, I will say that the staff helping with breakfast and at the bar (by the pool) were great.
However, the front desk employees were pretty cold in each of my interactions with them. When I first inquired about reserving time slots at the spa, I asked about the remaining available slots that same day (since the day was half over already). I was told the remaining times for the rest of the day. When I asked about time slots available the following day, the woman just said, “I just……