Cove Vacations from $796

Nice setting, clean spacious rooms. staff helpful.

All the staff we met were lovely. Great location. Needs a bit more attention to detail on cleaning rooms and maintenance. Food was okay only.

Very strange check in experience. Arrived early, to check-in before the room was ready and confirmed my details. I returned a couple of hours later when the room would be ready. Reception:"No, no bookings under that name on the system" Me:"Ah - we spoke a couple of hours ago...remember? You changed my room to a twin" Reception "That's not the name you gave me." At this point I was just flabbergasted. What do you say to that. I didn't make up a name. What possible answer can I have? I stood in silence to let them fix their mistake. "Ah here it is, because you were already checked in and just needed the key it was different... It was in a thick pile of authentication... " Yeah whatever! All she needed to say at the start was "I'm sorry, the system is playing up a bit I'm having trouble finding you again." But no, she again jumped to it being my mistake when it wasn't. Very weird. Not a good start. The rest of it was OK. It's a bit tired, breakfast wasn't all out when we went down at our booked time. But the strange reception is why I'm reviewing.

Room was lovely, clean. Dinner was slightly disappointing. I expect pork belly bites to come with a crunch but they were chewy and the sauce wasn't great. Burger was over sauced for me, bun split and was mush. breakfast was lovely. Enough selection for me. staff were all nice and polite.

Staff were incredibly nice and helpful, especially Fay (hopefully I've spelt her name correctly). Food is brilliant and the bar area is such a nice place sit. Only thing I would maybe say is the lighting in the restaurant is quite bright but that is being a bit pernickety. I would highly recommend staying there. I very much doubt you'll find better in the area.