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Balcony
Balcony
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In-room safe, free WiFi

Guest reviews

4.3 out of 5 Excellent
100 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Free Airport Shuttle
Restaurant
Laundry
Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMuseo de Plantas Sagradas Magicas y Medicinales5 min walk
Popular LocationPlaza de Armas8 min walk
Popular LocationLa Merced Church8 min walk
AirportCusco (CUZ-Alejandro Velasco Astete Intl.)8 min drive

Choose dates to view prices

  • Double Room, 1 Double Bed, Balcony

    Room amenities

    • 323 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, 1 Double Bed, Balcony
  • Twin Room, Balcony

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Balcony
  • Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

    Room amenities

    • 430 sq ft
    • Mountain view
    • Sleeps 3
    • 3 Twin Beds
    More detailsDouble or Twin Room, 3 Twin Beds, Balcony, Mountain View
  • Family Suite

    Room amenities

    • 592 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More detailsFamily Suite
  • Double Room, 1 Double Bed, Garden Area

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, 1 Double Bed, Garden Area
  • Suite, Balcony

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, Balcony
  • Twin Room, Garden Area

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Garden Area
  • Double or Twin Room, 3 Twin Beds, Garden Area

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 3 Twin Beds
    More detailsDouble or Twin Room, 3 Twin Beds, Garden Area

About this area

Cusco

Located in Cusco's Cusco Historic Center neighborhood, El Balcon is in the city center and near a train station. Plaza Tupac Amaru and Arco-punco reflect the area's natural beauty and area attractions include Planetarium Cusco and Cochahuasi Animal Sanctuary.
Visit our Cusco travel guide
View in a map
Popular Location

What's nearby

  • Museo de Plantas Sagradas Magicas y Medicinales - 5 min walk
  • Plaza de Armas - 8 min walk
  • La Merced Church - 8 min walk
  • Church of the Company of Jesus - 9 min walk
  • Cusco Cathedral - 9 min walk

Getting around

  • San Pedro Station - 13 min walk
  • AirportAlejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

About this property

El Balcon

3-star Cusco hotel in Cusco Historic Center, walk to Plaza de Armas
A restaurant, a coffee shop/café, and concierge services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free airport pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 17 rooms offer free WiFi, room service, and free bottled water. Other amenities available to guests include safes, showers, and phones.
El Balcon offers 17 accommodations with safes and complimentary bottled water. This Cusco hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free 24-hour pick-up airport shuttle
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/café
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Renovations and closures

This property is closed from March 16 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Can I cancel my reservation for free at El Balcon and receive a full refund?
Yes, El Balcon offers free cancellation on select room rates, because flexibility matters! Please refer to El Balcon cancellation policy on our site for more details about any exclusions or requirements.
Is El Balcon pet-friendly?
No, pets are not allowed at this property.
How much is parking at El Balcon?
This hotel doesn't offer parking.
What time is check-in at El Balcon?
Check-in is from 2:00 PM–anytime.
What time is check-out at El Balcon?
Check-out is at 11 AM.
Does El Balcon provide a shuttle to the airport?
Yes, there's a free shuttle from the airport to the hotel.
Where is El Balcon located?
Located in Cusco Historic Center, this hotel is within a 10-minute walk of Museo de Plantas Sagradas Magicas y Medicinales, Plaza de Armas, and Cusco Cathedral. San Pedro Market is 0.5 mi (0.8 km) away. San Pedro Station is 13 minutes by foot and Cusco Wanchaq Station is 23 minutes.
4.3
Excellent
100 reviews
5 - Excellent
49
4 - Good
36
3 - Okay
10
2 - Poor
5
1 - Terrible
0

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Our room was small, but it was ok. The WiFi never worked well. This was the only place we stayed in that had WiFi issues and was pretty frustrating. Also, didn’t think I would mind, but there’s no TV in the room or shared spaces. The night we came back from Machu Picchu, we just wanted to crash in bed and a tv or WiFi would’ve been nice. Also, the restaurant wasn’t open for dinner.
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody picked us up at airport
We were supposed to be picked up at airport, but no one showed up. So we had to activate our cellular service, which we weren't planning on doing, and call El Balcon. The woman took forever to find our names, and eventually sent a taxi, but we wasted an hour and cellular service cost. Room was good, shower was hot, wifi was good, free drinking water available, early breakfast was good, and we bought a box lunch that they prepared for our train ride to Machu Pacchu.
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Excellent property in heart of historic district
Very nice hotel in center if historic district. Room was good, nothing fancy. Very quaint property set in a picturesque garden.. loved every bit of the stay. My number 1 choice in cusco
Stayed 2 nights in Nov 2019

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast
The room has a comfy bed. Warm water takes time and it’s limited. The internet wifi extremely slow and in some locations non existent. Breakfast is the best thing. reat location close to a vegan restaurant and the main plaza.
Stayed 2 nights in Nov 2019