Palacio del Inka, A Luxury Collection Hotel by Marriott

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Pool
Indoor Pool
View from Room
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Palacio del Inka, A Luxury Collection Hotel by Marriott

Palacio del Inka, A Luxury Collection Hotel by Marriott

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002

Explore the area

  • Popular LocationTwelve Angled Stone6 min walk
  • Popular LocationPlaza de Armas7 min walk
  • Popular LocationCusco Cathedral8 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)6 min drive

Choose dates to view prices

About this area

Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott is located in Cusco Historic Center, a neighborhood in Cusco, and is in the city center and near the boardwalk. Cusco Museum of Popular Art and Centro de Textiles are cultural highlights, and some of the area's notable landmarks include Kusicancha and Santa Catalina Convent. Planetarium Cusco and Cochahuasi Animal Sanctuary are also worth visiting.

What's nearby

  • Coricancha - 2 min walk
  • Kusicancha - 2 min walk
  • Twelve Angled Stone - 6 min walk
  • Plaza de Armas - 7 min walk
  • Cusco Cathedral - 8 min walk

Restaurants

  • Inti Raymi Restaurant — 1 min walk
  • Qosqo Maki Panaderia — 2 min walk
  • La Pizza Carlo — 3 min walk
  • Nonna Trattoria — 3 min walk
  • Le Soleil — 3 min walk

Getting around

  • Cusco Wanchaq Station - 10 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 6 min drive

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star historic hotel in the heart of Cusco Historic Center
Close to La Valeriana and Baco, Palacio del Inka, A Luxury Collection Hotel by Marriott provides a roundtrip airport shuttle, a bar, and a coffee shop/café. Treat yourself to a massage or other spa services. Inti Raymi Restaurant, the onsite restaurant, features regional cuisine.
You'll also find perks like:
  • A 24-hour front desk, concierge services, and a steam room
  • A terrace, a ballroom, and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 203 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LED TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (3358 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 105.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Spa access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Concierge service
  • Additional inclusions
  • WiFi access (may be limited)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 540 out of 653 reviews
5 - Excellent 83%
Rating 4 - Good. 80 out of 653 reviews
4 - Good 12%
Rating 3 - Okay. 18 out of 653 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 653 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 653 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

1/5 Terrible

Liked: Amenities
Disliked: Staff & service
Nos cobraron igv sobre igv
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were awesome. I wish they had more vegan options on the menu.
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with group
Liked: Cleanliness, property conditions & facilities
They did not have the room we reserved, even though they said they did. We went on an excursion, upon returning several hours later they didn’t have the room we booked through Expedia. It was late and we took the 2nd room they offered, the supervisor finally came the next day and offered a suite to make it right. Honestly, the customer service, breakfast and the non-use of the sauna/hydro-therapy area without an appointment, didn’t make the property worth what we were paying for the room rate. We may give them another try when we are back in Cusco, but it’s unlikely.
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful comfortable place but no views!
Stayed 6 nights in Oct 2021