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Sonesta Hotel Cusco

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Exterior
Standard Twin Room | Premium bedding, minibar, in-room safe, individually furnished
Standard Twin Room | Premium bedding, minibar, in-room safe, individually furnished
Standard Twin Room | Premium bedding, minibar, in-room safe, individually furnished
Standard Double Room | Premium bedding, minibar, in-room safe, individually furnished

Overview of Sonesta Hotel Cusco

VIP Access

Sonesta Hotel Cusco

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry
Map
Ave. El Sol 954, Cusco, Cusco, 0

Explore the area

  • Popular LocationTwelve Angled Stone14 min walk
  • Popular LocationPlaza de Armas15 min walk
  • Popular LocationCusco Cathedral15 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cusco

Sonesta Hotel Cusco is located in Cusco Historic Center, a neighborhood in Cusco, and is in a shopping district and near the airport. Centro de Textiles and Museo Quijote are cultural highlights, and some of the area's attractions include Museo de Historia Natural and Planetarium Cusco. Looking to enjoy an event or a game while in town? See what's happening at Garcilaso de la Vega Stadium or Action Valley. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Centro Qosqo de Arte Nativo - 5 min walk
  • Coricancha - 8 min walk
  • Twelve Angled Stone - 14 min walk
  • Plaza de Armas - 15 min walk
  • Cusco Cathedral - 15 min walk

Getting around

  • Cusco Wanchaq Station - 3 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 10 min drive

Restaurants

  • La Cusquenita - 3 min walk
  • La Valeriana - 6 min walk
  • Loving Hut Cusco - 7 min walk
  • Cusco Culinary - 8 min walk
  • Sepia Club Café - 8 min walk

About this property

Sonesta Hotel Cusco

4-star hotel located in Cusco Historic Center
At Sonesta Hotel Cusco, you can look forward to a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Mamaji, the onsite restaurant. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour business center.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), newspapers in the lobby, and a gift shop
  • Meeting rooms, a porter/bellhop, and multilingual staff
  • A front desk safe, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the dining options, breakfast, and location
Room features
All 127 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as amenities like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch LED TVs with cable channels
  • Cribs/infant beds, free tea bags/instant coffee, and heating

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 16 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Mamaji

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 11 AM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 16 for adults and USD 10 for children (approximately)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Frequently asked questions

Is Sonesta Hotel Cusco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sonesta Hotel Cusco?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cusco on Dec 10, 2022 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sonesta Hotel Cusco?

Sonesta Hotel Cusco doesn't offer parking.

What time is check-in at Sonesta Hotel Cusco?

Check-in is from 11 AM - midnight. Late check-in is available during limited hours.

What time is check-out at Sonesta Hotel Cusco?

Check-out is at 10 AM.

Where is Sonesta Hotel Cusco located?

Located in Cusco Historic Center, this hotel is steps from Cusco Craft Center and Orellana Pumaqchupan Park. Centro de Textiles and Centro Qosqo de Arte Nativo are also within 5 minutes. Cusco Wanchaq Station is only a 3-minute walk and San Pedro Station is 16 minutes.

Can I cancel my reservation for free at Sonesta Hotel Cusco and receive a full refund?

Yes, Sonesta Hotel Cusco offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta Hotel Cusco cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 731 out of 997 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 208 out of 997 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 38 out of 997 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 12 out of 997 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 997 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Excellent

Gautam
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Polite staffing. Centrally location. Perfect.
Stayed 1 night in Nov 2022

8/10 Good

Xionghu
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complain is the WI-FI. It is okay for cell phone use, but horrible for laptop, I was unable to do any work from my laptop.
Stayed 3 nights in Nov 2022

10/10 Excellent

Maria
Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food and staff were amazing
Stayed 6 nights in Nov 2022

10/10 Excellent

Marvin
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here on two separate occasions and the last being Sept.22- Oct.02. The hotel is very clean, breakfasts are phenomenal and our room was great. We got to know the staff very well and a special thanks to Mr. Guido. The staff on the front desk were very helpful with taxis and tour recommendations. Thank you all again and we wouldn't stay anywhere else in Cusco.
Stayed 10 nights in Sep 2022

10/10 Excellent

Jose
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Hotel is very clean and the food is excellent

8/10 Good

khairalnnesa, Dubai
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center. Walking distance to everything. Really good breakfast and great staff
Stayed 3 nights in Oct 2022

10/10 Excellent

Radu
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high quality, services and location.
Stayed 4 nights in Oct 2022

8/10 Good

khairalnnesa, Dubai
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center. Very helpful staff. Great breakfast
Stayed 1 night in Oct 2022

8/10 Good

khairalnnesa, Dubai
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In the center and close to everything. Good location
Stayed 2 nights in Oct 2022

6/10 Okay

Jean
Traveled with family
Liked: Cleanliness, property conditions & facilities
There is a great building with a nice room, there is something I can’t describe that make me say this hotel is just ok, maybe the people? Maybe the ambience? I don’t know exactly what it is , but I didn’t feel great at this location, I felt like I was staying there and they were watching us ev