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The Westin Dallas Downtown

Star Rating
4 out of 5

Photo gallery

Featured Image
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Guest reviews

4.4 out of 5 Excellent
482 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
72-hour vacancy between guest room stays

Map

1201 Main St, Valet Entrance: 1200 Elm St, Dallas, TX

Explore the area

Popular LocationDallas World Aquarium7 min walk
Popular LocationDallas Holocaust Museum7 min walk
Popular LocationSixth Floor Museum8 min walk
AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)20 min drive

Choose dates to view prices

  • Junior Suite, 1 Bedroom, Non Smoking

    Photos of Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 725 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking

  • Traditional Room, 1 King Bed, Non Smoking

    Photos of Traditional Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 375 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking

  • Traditional Room, 2 Queen Beds, Non Smoking

    Photos of Traditional Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsTraditional Room, 2 Queen Beds, Non Smoking

  • Deluxe Room, 2 Queen Beds, Non Smoking

    Photos of Deluxe Room, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking

  • Junior Suite, 1 Bedroom, Non Smoking

    Photos of Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 725 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsJunior Suite, 1 Bedroom, Non Smoking

  • Luxury Suite, 1 Bedroom

    Photos of Luxury Suite, 1 Bedroom

    Room amenities

    • 750 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Suite, 1 Bedroom

  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 725 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite

About this area

Dallas

Located in Dallas, The Westin Dallas Downtown is in the city center and near a train station. Dallas Holocaust Museum and Sixth Floor Museum are cultural highlights, and some of the area's popular attractions include Dallas World Aquarium and Dallas Zoo. Check out an event or a game at American Airlines Center, and consider making time for Dallas Arboretum and Botanical Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours. Our guests appreciate the hotel's central location.

Visit our Dallas travel guide
Map
Popular Location

What's nearby

  • Dallas World Aquarium - 7 min walk
  • Dallas Holocaust Museum - 7 min walk
  • Dealey Plaza - 8 min walk
  • Sixth Floor Museum - 8 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 20 min drive

Restaurants

  • Grill and Vine — 1 min walk
  • NOLA Brasserie — 1 min walk
  • Chop House Burger - 3 min walk
  • Dallas Fish Market - 3 min walk
  • Porto di Roma - 6 min walk

About this property

The Westin Dallas Downtown

4-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 326 rooms feature thoughtful touches like pillow menus and bathrobes, along with conveniences such as refrigerators and coffee makers. Free wired Internet and pillowtop beds are standard, as are LCD TVs with digital channels. Housekeeping is available on request.
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 28.15 per night
  • Valet parking: USD 34.65 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM
  • 2 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (7320 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 28.15 per night
  • Valet parking fee: USD 34.65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas

Frequently asked questions

Can I cancel my reservation for free at The Westin Dallas Downtown and receive a full refund?
Yes, The Westin Dallas Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Dallas Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool. Pool access is from 5:00 AM–10:00 PM.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Dallas Downtown?
Self parking is available for USD 28.15 per night. Valet parking is available for USD 34.65 per night. Limited spots are available.
What time is check-in at The Westin Dallas Downtown?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is The Westin Dallas Downtown located?
Located in Downtown Dallas, this hotel is within a 10-minute walk of Dallas World Aquarium, Dallas Holocaust Museum, and Sixth Floor Museum. Kay Bailey Hutchison Convention Center and Perot Museum of Nature and Science are also within 15 minutes. Akard Station is only a 3-minute walk and West End Station is 7 minutes.

Guest reviews

Overall score and ratings for The Westin Dallas Downtown

4.4
Excellent
482 reviews
5 - Excellent
298
4 - Good
131
3 - Okay
29
2 - Mediocre
12
1 - Poor
12
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.6
Property condition
5.0 out of 5 Excellent
Verified traveler
Aug 7, 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2020
    5.0 out of 5 Excellent
    Ramona
    Mar 15, 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Enjoyable evening

    The Westin by far is in the upper echelon of hotels. Its clean and has every amenity you can think of. The only issue i have is the parking. Its was confusing and hard to navigate the garage. But after the check in lady explained it, I was fine.

    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
    Riley
    Traveled with family
    Mar 8, 2020
    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
    Jose t
    Feb 27, 2020
    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    The room was great and indoor pool was great. And the service of our food at the hotel was great. But they was suppose to bring our luggage up to our room and we waited 30 minutes and I finally went downstairs to ask about our luggage and it was sitting behind the valet desk. Next time I will just take our luggage instead of using them to bring it up.

    Stayed 1 night in Feb 2020
    3.0 out of 5 Okay
    Verified traveler
    Feb 21, 2020
    • Liked: Cleanliness, staff & service

    Stayed 1 night in Feb 2020

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