4.3/5 Excellent! (1,000 reviews)
The staff outside (bellmen and valets) were very accommodating. The inside staff was inattentive, incompetent and at times rude. They did not give us the correct room (twice) despite having told us weeks before that they could accommodate my request. Very odd that only one bar at a time is open, and the rooftop one is almost impossible to get into. What kind of hotel does not have a bar available? The room was not well stocked; one set of towels for three people and not enough materials for the coffee service. Two words: don't bother. There are plenty of other choices in and around DC.
Reviewed on Oct 5, 2021