Derby Line Vacations from $673

The rooms were clean and spacious. The kitchen was well stocked. The shuttle to Lot 6 was nice. The map was useless for finding things. Too many things were closed on Monday.

The hotel and grounds are peaceful and beautiful. The rooms are clean and adequate. The views from the rooms really feel like you’re in Europe. Make sure to bring a bathing suit, because the pool is fantastic. It’s lovely to take a hike in the morning and see the Highland cows (which we didn’t need to join the fully-booked group tour to see).

All the amenities we used (pool, hot tub, fitness center) were well maintained and in very good condition. Rooms were clean, beds were comfortable and there were nice touches like bathrobes. Spa and restaurants were a little pricey for what you get, but the location and facilities were very good.

We booked and paid for our stay through Expedia, and there was no clear indication that the fairly expensive accommodation price essentially covered only the room. We were very disappointed to find out that access to the pool/several slides would cost approximately an additional $300 USD for our family of four, which we simply could not justify. The accommodation itself was clean, which we appreciated, but it was extremely outdated — the room honestly felt like stepping back into the 1970s. The FunZone was another additional expense, with activities costing extra rather than being included with your stay. There was also no breakfast, snacks, or other food included in the accommodation price. Overall, this resort can become very expensive very quickly once you add the cost of the activities and amenities. For the amount we paid, we expected considerably more to be included. Unfortunately, we did not feel that the overall experience offered good value for the price.

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.