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The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Hosts were friendly and it is my best experience ever in my life!

We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...

The staff was incredible. Beautiful views from our balcony. The included spa had a steam room, jacuzzi and sauna which we fully enjoyed. We considered staying another night after we saw the room for the first time! We would definitely recommend this hotel for an enjoyable stay.

A great little hotel where attention is paid to every little detail in the room.

It was fantastic. Wonderful hotel. Helpful staff

Beau Site is overlooking Zermatt with a splendid view of the Matterhorn. Great hotel with welcoming staff. This ended up as a very relaxing five day vacation with pampering service and good food.

This property is amazing. It is near the Very center of town. Walkable to everything. It has a courtyard with loads of chairs for enjoying the outside. Rooms are spacious, clean, and very well-appointed. Minibar, fridge, heated towel racks, robes/slippers, complimentary water and kombucha. The spa area is also exemplary--hot tub/jacuzzi, pool, sauna, wet sauna, and aromatherapy shower. All very clean. The staff are extremely helpful and attentive. Breakfast in the morning is extensive...

Had an amazing stay!

It’s my fourth stay at CERVO and I’ll be back! The breakfast isn’t as extensive as was originally, but you can still order a wide variety of hot dishes and I found the breakfast staff very attentive, and the evening staff perhaps understaffed?

Holy Cow!!! What a find! Really, I can't say enough good things about the hotel, the staff, and our stay. The room was excellent, beautifully equipped, and every want taken care of. Our mini fridge was stocked daily with soft drinks, water, and a couple of beers. Coffee in the room was excellent. The decor was contemporary mountain and beautiful. Helpfulness of the staff was unbelievable! I would have lost patience with me- but they were kind and knowledgeable. Breakfast was crazy!! Yummmmmm...

This was a true Alpine experience! The hotel was like something out of Swiss Family Robinson. It was pristine in every way. The room had everything we would ever need and the owners/staff couldn’t have been nicer. The breakfast was excellent! I wish I could give it a higher score than a 5!

Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.

Great stay in this hotel for a group of 4 friends. It was clean, near the city center, and had a great view of the Matterhorn and other mountains from the balcony. Wish I was able to spend more time in Zermatt and in this hotel.

Friendly front desk staff, clean property, had views of Matterhorn! Also is off of the main tourist area which makes for a nicer stay

Wonderful property in Zermatt. Close walk to center of town, service was excellent.