"It is a beautiful property, walking distance from the outlet. We loved staying there in a cabin. We were told by a staff that we couldn’t check in until the official check-in time, but when I asked another staff. I was told that the room was already ready and we could check in."
"It is a beautiful property, walking distance from the outlet. We loved staying there in a cabin. We were told by a staff that we couldn’t check in until the official check-in time, but when I asked another staff. I was told that the room was already ready and we could check in."
"our stay at the Hotel was wonderful. The staff was very kind , respectful and helpful.
The place was very clean. I will recommend the hotel to any one.
Thank you."
"our stay at the Hotel was wonderful. The staff was very kind , respectful and helpful.
The place was very clean. I will recommend the hotel to any one.
Thank you."
"Location wise it’s very convenient both to the train station and a 20 mins walk to Old Ginza Street. However the amenities are rather basic and the breakfast is rather like cafeteria food."
"Location wise it’s very convenient both to the train station and a 20 mins walk to Old Ginza Street. However the amenities are rather basic and the breakfast is rather like cafeteria food."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Our stay at the Ryokan Tsuchi to Ito was nothing short of a dream. The ryokan itself is beautiful with gorgeous details and comfort in every corner. The host, Kimi, went above and beyond to make us feel welcome and cared for, and provided wonderful recommendations as we spent our days exploring Nagano. The food is absolutely exceptional, and you can tell they take great pride in the food they grow and Kimi’s mom is an incredible cook. We will never forget our stay, and enthusiastically recommend...
Our stay at the Ryokan Tsuchi to Ito was nothing short of a dream. The ryokan itself is beautiful with gorgeous details and comfort in every corner. The host, Kimi, went above and beyond to make us feel welcome and cared for, and provided wonderful recommendations as we spent our days exploring Nagano. The food is absolutely exceptional, and you can tell they take great pride in the food they grow and Kimi’s mom is an incredible cook. We will never forget our stay, and enthusiastically recommend...
It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.
It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.
Private retreat nestled in the woods of Karuizawa! Wonderful host - very friendly and attentive. Our visit in June was right before their hydrangeas blossomed….i can imagine it would have been even more magical!
Private retreat nestled in the woods of Karuizawa! Wonderful host - very friendly and attentive. Our visit in June was right before their hydrangeas blossomed….i can imagine it would have been even more magical!
A 5 star experience in a wonderful wooded area of the city. Striking design and great ambience combined with top level amenities, excellent food and friendly staff make the stay at this hotel an experience that I will always remember. Get ready to be spoiled when staying at this hotel!
Part of the amenities also includes plenty of parking and a free shuttle service to the train station.
A 5 star experience in a wonderful wooded area of the city. Striking design and great ambience combined with top level amenities, excellent food and friendly staff make the stay at this hotel an experience that I will always remember. Get ready to be spoiled when staying at this hotel!
Part of the amenities also includes plenty of parking and a free shuttle service to the train station.
Claudia
Reviewed October 24, 2026Reviewed October 24, 2026
This was our second time stay, and we loved everything. The breakfast was excellent, but one foreign stuff member's sleeve was too short and the bottom was undone. The staff were friendly, though a few foreign staff members had difficulty understanding my questions in Japanese. This hotel is excellent, that is why I believe the customers would expect them to speak Japanese language in native level otherwise it will affect the longtime hotel history. I hope the hotel continues its excellent...
This was our second time stay, and we loved everything. The breakfast was excellent, but one foreign stuff member's sleeve was too short and the bottom was undone. The staff were friendly, though a few foreign staff members had difficulty understanding my questions in Japanese. This hotel is excellent, that is why I believe the customers would expect them to speak Japanese language in native level otherwise it will affect the longtime hotel history. I hope the hotel continues its excellent...
We enjoyed this hotel during a brief getaway during the summer to escape the Tokyo heat. The hotel is located in a very nice location in old Karuizawa (Kyo-Karuizawa), close to many nice restaurants and little shops, while also being very quite. Rooms are very large and modern, the hotel has its own hot spring (onsen), and high speed internet is free. Very friendly staff and a large and tasty breakfast buffer. We definitely plan to visit again.
We enjoyed this hotel during a brief getaway during the summer to escape the Tokyo heat. The hotel is located in a very nice location in old Karuizawa (Kyo-Karuizawa), close to many nice restaurants and little shops, while also being very quite. Rooms are very large and modern, the hotel has its own hot spring (onsen), and high speed internet is free. Very friendly staff and a large and tasty breakfast buffer. We definitely plan to visit again.