“Hello,
I would like to provide my feedback after visiting Hecla Hotel & Spa.
First of all, I would like to thank the staff for their professionalism, especially the receptionist who assisted us on our second day. The spa massage was excellent, and the restaurant food was very tasty. We enjoyed both dinner and lunch during our stay.
However, we also experienced several negative issues. For example, the hot tub was not working properly, and we had to wait approximately five hours for the……
“Hello,
I would like to provide my feedback after visiting Hecla Hotel & Spa.
First of all, I would like to thank the staff for their professionalism, especially the receptionist who assisted us on our second day. The spa massage was excellent, and the restaurant food was very tasty. We enjoyed both dinner and lunch during our stay.
However, we also experienced several negative issues. For example, the hot tub was not working properly, and we had to wait approximately five hours for the……
Ekaterina