Search Hotels in Quetzaltenango Department

"Location "

"Everyone was so nice and attend. Kudos to the staff that carry the luggage to the rooms. Daniel watched our luggage until the boat arrived. I chose the right place to celebrate my 30th wedding anniversary. The only hip up was that my sister and husband couldn’t stay with us because it has too many steps to reach the restaurant and rooms. Other than that it’s the ideal place for people in good health to enjoy the lake and the property. "

"I just want to say this hotel was the best i've stayed at. It was a top tier experience. I lost my money and my phone dropped in the water and they went out their way to get in contact with a boat taxi to get me back to the airport to make it to my flight. I'm so grateful for the experience. "

"Fantastic place! We stayed for two weeks while my daughter was volunteering nearby. Comfortable, clean, excellent food and they went above and beyond to take care of anything we needed. "

"Encantado con todo el servicio!!!"

"Excelente "

"A charming little place with a welcoming staff, sweet cats on the property, and a gorgeous view of the lake. Nothing too fancy, but definitely more than you’d expect for the price."

"Great property, great staff, great views, everything is great. Rooms need an a.c or fan but other than that I enjoyed my stay. "

"Wonderful hotel we went for 5 days for my daughter birthday and it was amazing, beautiful gardens, great food choices and amazing staff. "

"Beautiful property overlo"

"Beautiful place!"

"Jenna's B&B was an excellent place to stay! The views here of the lake and the volcanoes were so beautiful and the place truly felt like home. Our villa was comfortable and clean. We were provided with fresh linens and fresh water daily. The staff was EXCEPTIONAL! Yvan and Andrea really helped us get our plans organized and helped us get around to the different towns, making plans for us while we were there. They are both extremely communicative and friendly and without a doubt helped to maximize our experience. I don't know what I would have done without them! Norbert, who was a member of the staff as well was the sweetest and most accommodating. He went above and beyond for us during our stay. The food at Jenna's is also a 10/10. We had breakfast and dinner there during our stay and enjoyed the well flavored, delicious meals. When I return to Lake Atitlan I will definitely be looking forward to staying here again. Now that I am back home I am missing waking up to the breathtaking views while enjoying a freshly brewed cup of coffee on a chilly morning."

"Visitors must be aware of the steep, difficult climb from the main road. Fit folx in their 20s and 30s won't be too fussed, but we're pretty fit for our 50s and it was a real effort. Handrails leading up to the yurts would make an excellent safety addition. We stayed in the top yurt (#4) and the views are tremendous and worth the big climb. We requested breakfast delivery in the am and it arrived on time! Delicious. Recommend this relatively new destination!"

"Great Custumer Service"

"okay so let's start with cleanliness. it's obvious the house wasn't cleaned before we got there or the sheets. The bed sheets smelled dusty and the bathroom smelled like urine. The shower had someone's else hair on the walls and floor. The pool was not heated even though it did say it was. There's no tv which was okay to disconnect. there's no AC which was fine since it was cool at night and they did provide a fan. definitely make sure to stop by the supermarket to get food because restaurants aren't close by, it's a good 15 mins walk to a few or 15 mins lancha to Pana. Nice walk to the house and property which I wasn't expecting with luggage's and kids. Overall it was okay. Lush landscape, hammocks were great but the worse part was the cleanliness. We came back sick from all the dust. "

"The views are amazing!! The breakfast is delicious, the staff is friendly and the location is so convenient, you are 5 minutes away from the downtown tourist area. I will definitely stay again here again. "

"The best place to stay in San Pedro "

"I absolutely loved this hotel and staff. Everyone was amazing. The front desk people were so helpful, called us tuk tuks, ordered in food for us. I wish i remembered his name but one of the guys spoke English and was awesome. The tuk tuks from hotel took only about 15 mins to get us. Santander street (all shopping, bars and restaurants) was like a 8 min ride away and a 30 min walk which we did a couple times. The view from the hotel was absolutely insane. I’d stay there every time I go to Guatemala. "

"Very calm environment. The staff are wonderful. I traveled there with my two tween daughters and they had a blast jumping into the lake from the dock. "

"Check-in went very smoothly and the receptionist was kind and helpful. The room was nice, although a little bit dated, but overall it was clean and had good amenities, like a coffee maker and refrigerator. It was within easy walking distance to shopping and dining, and although about 800 meters from the launches (to visit our towns along the lake), it was a level walk"

"Close to everything. Great starting point for our next stop to San Pedro"

"My kids loved the hammocks! Great location and very friendly. We didn’t have hot water, and internet wasn’t great, but the modest accommodations were fine for a couple days at the lake. The restaurant is very good."

"Internet worked great, excellent shower, good breakfast, water available all the time, fabulous service. At elevation, climbing up the stairs to the fifth floor was honestly a challenge, but worth it."

"Excellent customer service!"

"The accommodation was good, friendly staff."

"A lot of stairs to the rooms. No A/C, no screens on the doors so you have to close the doors and gets a little hot. Beautiful scenery of the lake from the rooms. Birds singing in the morning. Cafeteria is facing the lake. Beautiful "

"You could write a book on all the wonderful things about El Picnic. Jochen&Gaby have crafted a serene and beautiful experience with some of the most amazing views of Lake Atitlan. Stellar views, thoughtfully designed rooms, relaxing lounge area, and delicious meals. It's a glamping experience that provides a great hub for checking out the other lake towns. Easy to get around via tuktuk or the ferry. Gaby was also so incredibly helpful and always available for any questions, suggestions or booking help. Jochen is modest about his culinary skills but they were plated beautifully, great portions and above all delicious. The mental recharge you get from the well maintained and beautiful grounds is unparalleled. Only word of advice is that bags with shoulder straps are prefered because there are steps and its easier to climb without rolling luggages. Do yourself the favor and book this amazing retreat with picture perfect views of the lake. "

"The hotel was quiet and safe, and the personal was very friendly."

"Friendly staff. Great rooms at a great price in a beautiful country. "

"I enjoyed my stay here. It's like paradise, the staff are very helpful and excellent. "