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Regis Hotel & Spa

Photo gallery for Regis Hotel & Spa

Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Pool Waterfall
Premium bedding, individually decorated, iron/ironing board, free WiFi

Overview of Regis Hotel & Spa

VIP Access

Regis Hotel & Spa

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
3a avenida 3-47 zona 2, Panajachel, Solola

Explore the area

  • Popular LocationAzul Maya Archaeological Museum5 min walk
  • Popular LocationChurch of Saint Francis9 min walk
  • Popular LocationPanajachel Municipal Market10 min walk
  • AirportQuetzaltenango (AAZ-Los Altos)102 min drive

Choose dates to view prices

About this area

Panajachel

Located in Panajachel, Regis Hotel & Spa is in the city center and on a lake. Travelers eager for a bit of culture can stop by La Galeria, while those wishing to experience the area's natural beauty can explore Multiple Use Area Lake Atitlan Basin and Toliman Volcano. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby. Guests appreciate the hotel's quiet location.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk
  • La Galeria - 4 min walk
  • Azul Maya Archaeological Museum - 5 min walk
  • Church of Saint Francis - 9 min walk
  • Panajachel Municipal Market - 10 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 119 min drive

Restaurants

  • Café Loco — 2 min walk
  • El patio — 2 min walk
  • Mr Jon's — 3 min walk
  • Café Asawa-ko / Café Dos Mundos — 3 min walk
  • Chez Alex — 3 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, a sauna, and massage/treatment rooms. All 24 individually decorated rooms feature free WiFi and private yards. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include patios and room service.
Regis Hotel & Spa offers 24 accommodations with complimentary toiletries. Rooms open to patios. Each accommodation is individually decorated. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: GTQ 50.00-80.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room child care (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature (Fahrenheit) - 90
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 24-inch TV
  • Cable channels

Outdoor space

  • Patio
  • Yard

More

  • Individually decorated
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200.00 per pet, per night
Dogs and cats welcome
1 per room (up to 22 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for GTQ 200.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 50.00 and GTQ 80.00 per person (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 143 out of 328 reviews
5 - Excellent 44%
Rating 4 - Good. 136 out of 328 reviews
4 - Good 41%
Rating 3 - Okay. 34 out of 328 reviews
3 - Okay 10%
Rating 2 - Poor. 8 out of 328 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 328 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the main street of Panajachel.. recommended to get away from the chaotic and busy town
Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast, the room, hot water, gardens.
Stayed 1 night in Apr 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The service was exelent, and the área very safe and nice
Stayed 1 night in Mar 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Disliked: Amenities, property conditions & facilities
We found this hotel very disappointing and checked out. The room was dingy and we had no patio worth sitting on. The hit spring tubs are not from a hit spring rather heated water. It is off the main street which is loud.....not the peaceful setting we had en isioned
Stayed 3 nights in Jan 2020