Regis Hotel & Spa

Photo gallery for Regis Hotel & Spa

Primary image
Outdoor spa tub
Outdoor spa tub
Pool waterfall
Premium bedding, individually decorated, iron/ironing board, free WiFi

Overview of Regis Hotel & Spa

VIP Access

Regis Hotel & Spa

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
3a avenida 3-47 zona 2, Panajachel, Solola

Explore the area

  • Popular LocationAzul Maya Archaeological Museum5 min walk
  • Popular LocationChurch of Saint Francis9 min walk
  • Popular LocationPanajachel Municipal Market10 min walk
  • AirportQuetzaltenango (AAZ-Los Altos)115 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Panajachel

Located in Panajachel, Regis Hotel & Spa is in the city center and on a lake. The area's natural beauty can be seen at Multiple Use Area Lake Atitlan Basin, while La Galeria and Pintando Santa Catarina Palopó are cultural highlights. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. Guests appreciate the hotel's quiet location.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk
  • La Galeria - 4 min walk
  • Azul Maya Archaeological Museum - 5 min walk
  • Church of Saint Francis - 9 min walk
  • Panajachel Municipal Market - 10 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 119 min drive

Restaurants

  • Café Loco - 2 min walk
  • Mr Jon's - 3 min walk
  • Cafe Kitsch - 3 min walk
  • Café Moka - 3 min walk
  • Tuscani - 4 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel with full-service spa and sauna
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and concierge services.
Regis Hotel & Spa offers 24 accommodations with complimentary toiletries. Rooms open to patios. Each accommodation is individually decorated. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: GTQ 50.00-80.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 90
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 24-inch TV
  • Cable channels

Outdoor space

  • Patio
  • Yard

More

  • Individually decorated
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 200.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 22 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 200.0 per night

Property payment types

Important information

Optional extras

  • Breakfast fee: between GTQ 50.00 and GTQ 80.00 per person (approximately)
  • Pet fee: GTQ 200.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GTQ 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Hot springs access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 178 out of 379 reviews
5 - Excellent 47%
Rating 4 - Good. 145 out of 379 reviews
4 - Good 38%
Rating 3 - Okay. 37 out of 379 reviews
3 - Okay 10%
Rating 2 - Poor. 9 out of 379 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 379 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was delightful. The overall design and condition of landscape around the rooms was magnificent. It was right in the middle of all the shopping and just a short walk from the lake.
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful areas, in the middle of all shops yet once inside, it is quiet and relaxing. The hot springs is a plus and the spa service were great. The staff is very friendly and polite. Room service and breakfast were affordable and good.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds. Nice friendly staff.
Stayed 1 night in Apr 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Very friendly and professional staff. Rooms are comfortable and clean. Would be nice if hair dryers were in each room. The bed mattresses are a bit hard.
Stayed 1 night in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lush gardens. Outstanding thermal tubs. Centrally located! Good place to stay.
Stayed 1 night in Mar 2022