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This property and service are superb. The only improvement I would suggest is that the shower water temperature often varies, with a sudden burst of very HOT water. It would be nice to be able to order room service,too. Thank you for a beautiful visit.

We stayed for 4 nights and overall had a great experience. We especially enjoyed the onsen during our stay. The hotel is conveniently located close to the station, making it easy to get around.

Great place to stay at. Stayed for two nights with breakfast included. Excellent choices and variety. The rooms were spacious compared to other hotels. The hotspring/spa area was the real highlight. It was a really good onsen.

Perfect room for reading a book with extra wide window with comfortable couch bed at window side.

新しいくて綺麗です。

Absolutely adore Kappa no Yado, and I still daydream of being in Togatta. 10/10 an absolutely beautiful experience. Every staff member was kind, helpful and thoughtful throughout our honeymoon. The grounds have a heartbeat, with hot spring water flowing through the town, bubbling forth rich life. The sounds of bear bells jingling in the street. The glow of modern Japan meets rural Japan in small notable ways.

Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring...

Very competitive price in around the Sendai area. Great hotel breakfast with many choice for each preference.

The onsen & dinner.

The Hotel Metropolitan Sendai (HMS) is immediately adjacent to the Sendai railway station. It may be a bit confusing to find. If you are arriving by train, use the West-Exit-JR, turn left and follow the sidewalk. The HMS is a classic upscale Japanese hotel. The staff is absolutely excellent, looking after your every need. The housekeeping was also excellent, as was the internet. The rooms are large by Japanese urban-hotel standards. There are some old-fashion practices, such as having...

So lovely. Breakfast was about 3,000 each and dinner was 5,000 each

Professional staff And good location

A very special place. Gorgeous surroundings. Top level gourmet cuisine. En-suite onset was amazing. Friendly staff. Just wow.