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"What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!"

"Great"

"Excellent room, service was very accommodating."

"Breakfast buffet is not diverse in choices. "

"I planned to stay for 2 nights but extended to 3 rd night , hopefully with a discounted rate on a Monday but not given, Stayed anyway due to Comfort , beautiful beach area , surrounding, bar was great too. Room 1614 was cozy & clean."

"Beautiful beachfront hotel with stunning sea views. The room was clean and comfortable, and the staff were friendly and helpful. Perfect spot for a relaxing getaway with easy beach access. Highly recommended!"

"Beautiful "

"The aircond room so cold even off still cold for long time."

"Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day."

"We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor "

"My group had a week of meetings in the Pinang Room. "

"Hotel was great and good value for money but building starting to show signs of lack of investment. Breakfast was nice but for such a large hotel would expect more options espically when full on weekend. Nice being outside of city centre but bus out the front gets you into town centre 15 - 20 minutes. Great staff"

"I had a really bad experience with this homestay. I booked a room and received no confirmation or reply at all. After waiting, I decided to message them—only then did the host finally respond and casually told me the room was not available, and asked me to apply for a refund myself. No apology, no help. I tried contacting the agent and was told to just “wait” with no clear update. It’s been days now. I’ve checked my mailbox and refund status—nothing. The communication is incredibly slow, and nobody seems to take responsibility. This whole situation wasted my time and disrupted my travel plans. I would not recommend this place to anyone. Completely unprofessional and unreliable. "

"Best"

"Cozy and calm place."

"Staff were excellent. Friendly and helpful. Tommy was excellent. Had a lovely stay and will visit again."

"Stunning views from balcony with sunsets Dolphins airforce fly pasts and large white belled fish eagles carrying fish to their nests flying right past our balcony on 8th floor"

"Hotel was nice. Restaurant onsite offered a small menu. Not too much to do in the immediate surrounding area."

"Very much like it. Thank you very much"

"Room was ok the only problem is that as soon as I get there they tell me WiFi wasn’t working, after a shower I notice that the toilet was leaking from the pipe behind it and there was no hot water at all not that you need it but not everyone is comfortable taking cold showers, the worst was the guy at reception, the day before I told him I had to leave early in the morning he told me no problem, when I get there day after reception is closed and they had my deposit, I start banging on the door until a poor woman comes and opens up for me and gives me back my deposit "

"Town area"

"For the price it’s good value for money it’s very quiet and great location the hotel cat is also the loveliest cat so pls feed it wet food it made the stay very special "

"Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent"

"Nice location and near the beach. 3 star hotel with good staff and safe environment. Lots of food options around "

"No comment Choose carefully and take your own risk before booking . "

"This is more nice room , I feel impressed so much and I will be back and visit again 🙏"

"Very nice staff, walk to eat in many places, walk to beach "

"The place was incredibly cozy. The owners are amazing - give you a map that shows all the local places when you check in. They even lent me a bamboo mat for the beach! The place is also spotless - they take great care of it. Air conditioning and TV both worked very well. A 5 minute slow walk from the beach, and there is a supermarket literally 5 meters from the front door. It's not a 5 star hotel, but if you want to spend most of your time exploring the beach and having fun and not in your room, I would highly recommend this place! "

"Perfect score for a business traveler. I have no input for the facilities of the resort, as I never use them."

"Great place to stay! Steps away from the beach. Loved the pool with kids pool being a bonus. Having a wide selection of TV channels was great. Watched some Olympics. Plenty of dining options available with the night market being our favorite choice. The bus stop to Georgetown and other attractions right in front. Would recommend!"