Worst room ever
Posted Aug 22, 2016
While the service was wonderful, the room left a lot to be desired. My family and I arrived Friday for our sightseeing trip to Detroit. When we walked into the room, we were surprised to find the door propped open by the swing lock. We though perhaps they were still cleaning, but that was not the case. When I opened the nightstand, I found a partial sleeve of Trojan condoms, which appeared quite greasy. This room appeared to have been being used by the staff for hookups. The couch in the seating area was full of stains. We put a sheet across it so we could feel safe sitting on it. Aside from the lack of cleanliness, the towel bar in the sink/mirror area kept falling off the wall. The walls and trim were marked up and scratched, and the sprinkler system consisted of a sprinkler head sticking down through a jagged hole in the drywall of the ceiling. There was neither an escutcheon plate, not any other attempt to cover the gaping hole. The hotel removing the valet charges from my bill did little to assuage my disappointment in the accommodations. I am not sure I will ever again pay for a room sight unseen via the Internet. If you are looking for a hotel that is centrally located, and you do not care about cleanliness, this may be the hotel for you. As far as we are concerned, in the future, we will stay at the Courtyard Marriott.