Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

2.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
39675 W 12 Mile Road, Novi, MI, 48377

Explore the area

  • Popular LocationUnion Lake12 min drive
  • Popular LocationLawrence Technological University14 min drive
  • Popular LocationKensington Metropark17 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)29 min drive

Choose dates to view prices

About this area

Novi

Located in Novi, Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel is in the city center. Marvin's Marvelous Mechanical Museum and Plymouth Historical Museum are cultural highlights, and some of the area's landmarks include Franklin Cider Mill and Oakland Hills Country Club. Paradise Park and Novi Ice Arena are also worth visiting.

What's nearby

  • Twelve Oaks Mall - 4 min drive
  • West Oaks - 4 min drive
  • Union Lake - 12 min drive
  • Lawrence Technological University - 14 min drive
  • Kensington Metropark - 17 min drive

Getting around

  • Royal Oak Station - 21 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 29 min drive

Restaurants

  • Recipes — 3 min drive
  • El Patio — 3 min drive
  • California Pizza Kitchen — 4 min drive
  • Big Tommy's Parthenon — 4 min drive
  • Carrabba's Italian Grill — 4 min drive

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Hotel in Novi with free breakfast and 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a poolside bar are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 92 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel offers 92 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 poolside bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 287 out of 586 reviews
5 - Excellent 49%
Rating 4 - Good. 198 out of 586 reviews
4 - Good 34%
Rating 3 - Okay. 47 out of 586 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 586 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 586 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly and helpful the breakfast was excellent and the room was great and at a great price and I have been to many Holiday Inns and you would think that they would be the same but no they are not this one I will definitely be back to when we come back to Livonia
Stayed 1 night in Dec 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were unaware that the room would not be cleaned unless requested to do so. Staff pointed to a notice at the service desk. There was nothing in the room about it and was not made aware of it when registering. We needed to request towels in the evening. Also, the persons above us were very noisy. I attempted to contact the front desk about it and no one answered the phone. We will never stay there again or recommend it to friends.
Stayed 3 nights in Dec 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and considerate. The floor our room was on was under renovation and the hallway was full of drywall dust. The workers started sanding the walls and making noise waking us up early in the morning. When we left and entered our room we had to breath drywall dust, duck under plastic covering our door and we tracked sanding dust in our room. We shortened our stay and checked out and went to another motel. The rooms on the floor being renovated should have never been rented out.
Stayed 2 nights in Dec 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction that was going on in the hotel and customers were not informed of all the dust and noise before booking the room.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The floor they put my family on was under construction. Then one day they started painting and we could smell it. We have a newborn baby with us. Asked to be moved but they couldn’t accommodate the room size we had and we have a larger family. Disappointing.
Stayed 3 nights in Nov 2021