“HORRIBLE place and HORRIBLE customer service! When we arrived, the desk clerk was talking on her cell phone. She saw us and did not end her call or acknowledge us for approximately 15 minutes. We requested a handicap accessible room; however, we were assigned a 2nd floor room and there are NO elevators. We asked for any room available on the 1st floor...because I would not be able to carry my husband up and down the stairs! They claimed not to have any available and refused a refund. We booked……
“HORRIBLE place and HORRIBLE customer service! When we arrived, the desk clerk was talking on her cell phone. She saw us and did not end her call or acknowledge us for approximately 15 minutes. We requested a handicap accessible room; however, we were assigned a 2nd floor room and there are NO elevators. We asked for any room available on the 1st floor...because I would not be able to carry my husband up and down the stairs! They claimed not to have any available and refused a refund. We booked……
Ivan