Douglas County Vacations & Trips from $637

DO NOT RECOMMEND COMING TO THIS HOTEL AT ALL CHECKED IN AND CHECKED THE HOTEL ROOM AND THE SHEETS WERE ALL DIRTY WITH WHITE STAINS AND MY ROOM HAD A Cockroach IN IT TOO AND WHEN I WENT TO COMPLAIN ABOUT IT WITH PHOTOS AND VIDEO Evidence THEY STARTED DENYNG IT THAT THEY CLEANED THE ROOM BUT ONCE WE GOT THERE THE DOOR WAS ALREADY OPENED FOR NO REASON WE CHECKED IN AND CHECKED OUT RIGHT AWAY AND THEY DID NOT WANT TO GIVE A REFUND AT ALL FOR THE ROOM PLEASE GO SOMEWHERE ELSE DONT WASTE YOUR TIME AND MONEY SERIOUS HEALTH ISSUE ESPECIALLY IF YOUR BRING THE COCKROACHES TO YOUR HOUSE.

What a great location and service. The staff were great.

Brand new hotel was very beautiful and clean, but not ready to host guests yet. Many things were missing like the door handle to the balcony, waste bin in the bathroom, spare bedding for the pull out and the bridge to the parking ramp. Staff were helpful but kept insisting everything we needed as already in the room and didn't believe us until they came to look for themselves. Having to repeatedly ask for everything we needed was exhausting. Even had to put the duvet cover on ourselves.

Room was dirty, ketchup on night stand, interior of entrance door coating substances, air-conditioner unit was full of dust, debris and was not working, ceiling cracked and falling apart in hall way.Refund!

We’ve stayed at this hotel several times, usually a great experience. Only issue we had this last time was we were given keys to the wrong room. Another couple walked in while we just got there. Not the end of the world but could’ve ended up being super awkward!