Find all hotels by Independent in Douglas, MA

"Gorgeous room and property. Cozy, comfy and charming."

"Overcrowded I guess. Spa is booked weeks in advance. No hot tub..Just a pool. Full of kids. Waste of money coming here. Holiday Inn would have been a better choice. Just a hotel with a gambling section. Nothing special"

"Under construction. NO Breakfast offered. "

"Front desk staff was very friendly and answered all questions with detail and friendliness."

"Easy to make changes or cancel reservations if needed "

"I would only book directly They disrespect people who use third party like Expedia- I am a silver Bonvoy member who booked through Expedia a double bed room and was a given a king room. Their solution since they gave away my double room, saying I wasn’t guaranteed because third party booking which I never heard of before!! And I travel every week! Was to bring a roll away- it took an hour to arrive, was basically like a hospital bed one pillow and a thin blanket and guy from housekeeping who brought it was angry that we inconvenienced his night - rude!! The gym is ok- clean but no windows which always feels trapped and dirty The restaurant in the hotel was the rudest people ever serving but the food was good- so just ignore the people and enjoy the food!"

"The desk staff seemed cold and off putting at check in. My room was off the lobby on the first floor and kids were paying soccer in the hallway. At the gym, more underage kids were playing on the equipment and a man with a full glass of beer got on the treadmill next to me. The INDOOR pool was full of kids, and moms were drinking from glasses poolside. Manager and lifeguard had a conversation about unruly kids and rude parents. Parents shouldn’t drink while kids are swimming. That seemed dangerous in a darkened space. Mgt seemed not able to control public spaces. Room was clean and well appointed. I would not return on a weekend due to the number of sports kids and drunk parents."

"The best gym I’ve ever seen at a hotel. Would return just for the gym! The front desk staff was very friendly and helpful. Quiet set back from main road. Excellent accommodations for the night. Excellent location."

"The customer service was outstanding and the staff was very friendly and accommodating! We would definitely stay again and recommend it to friends and family"