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Once u booked u still have to pay for parking once u get to the hotel. I not happy about it :(
Stayed at the matrix several times and the standards are always high. We always take our dog with us, pet fee is $20 a night which I think is reasonable. Great breakfast with a good choice Parking is free Close enough to downtown to walk Matrix is always our 1st choice when we come to Edmonton for ...
Convenient location and safe environment, being close to mall and Misericordia hospital. User-friendly website
We were asked our preference of room - went mid week. I told him to surprise us and he gave us a room on the 8th floor with a beautiful view of the city which we really enjoyed in the evening. Had fun at the casino and we spent two nights. Really enjoyed our stay. This was our second visit to this ...
This is more of a party hostel than a hotel. I had booked a private room and it was located above the club on the first floor so there was music and bass shaking my room until 230 am and then drunk people running around outside my room until 4 am. The second night of my stay the same thing happened ...
Been to this hotel more than 3 times for closeness to the airport and budget price.
Stay was wonderful except one day they didn't clean my room at all. At 10:30 PM calling the front office wasn't fun
Hotel is under construction. key card failed three times!!!
Clean friendly and comfortable except the room temperature. Way to hot in our room and the thermometer was turned low as possible
When traveling I would book here every time. Rates are great, food is good , rooms prestige. Thanks, Stars for a wonderful stay.
Polyester sheets argh ... otherwise not bad ... clean pleasant ... bed too soft
Amazing and accommodating staff made check in after a long day on the road a dream.
Room was clean but noisy. They gave us free breakfast and the staff was very friendly. We were in town for a hockey game and it was a bit far from Rogers Place. All is good and we made it to the game on time. The price was good for what the hotel offered.
The room was unbelievably hot. They said there was nothing they could do. Literally 28 degrees all night. Checked out another room and it was the same. No air conditioning.
Room was nice but by 9pm my toilet clogged and there was no maintenance to fix the toilet..i was offered another room with two beds which i did not want to move into due to my current room having a couch. Toilet stayed clogged throughout the night until 10am when it finally went down the drain.
We had tickets to see Chilliwack and booked a room so we did not have to drive later. Amazing concert and fun at casino.. the room was clean beds comfie and we had a fantastic time
We needed to be on the nw side of the city, is to get to .
Great motel clean rooms and friendly staff. No problems at all
Reminds me of some small, comfy European hotels. Front office looked worn out and dirty, but the room was surprisingly clean; smelled fresh too. The porcelain sink in the bath was chupped and rusted. The exterior grounds and parking were snow-covered and treacherous.
The minute I walked into the Office, I received big friendly smiles from Management (Sam and ? ) They were very accommodating in seeing I had everything I needed for a wonder stay. The room was immaculate and the Bed and bedding were comfortable, warm and smelled wonderful. They have bright lighting ...
The rooms had no issue , no issue with my stay as well. But when I reached for a checkin the staff asked for my credit card just for pre authorisation, I had no clue he would tap the card without me knowing that there was a deposit amount to be paid. I had no issue paying it but I was not aware until ...
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You’ll find best-in-class amenities like clean rooms and quiet atmospheres, and some Edmonton Independent locations may even offer extra little benefits and discounts for frequent travelers.