El Mansouria Vacations from $1,001

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

What a pretty hotel , everyone is so nice , spa was amazing and massage that I got was best I’ve ever had , will be back for sure!

J’ai séjourné une nuit dans cet hôtel et, dans l’ensemble, j’ai eu une bonne expérience. Son principal atout est son excellent emplacement, en plein centre-ville de Casablanca. De nombreux restaurants, cafés et commerces sont accessibles à pied, ce qui permet de profiter du quartier sans avoir besoin d’une voiture. J’ai également beaucoup apprécié le service de voiturier, qui est gratuit. Le personnel est courtois et ce service ajoute une réelle valeur au séjour. Cela dit, je m’attendais à un niveau de prestation un peu plus élevé pour un hôtel classé 5 étoiles. Ayant séjourné dans d’autres établissements de cette catégorie, comme le Mount Stephen à Montréal, j’ai trouvé que les chambres, les salles de bain, la qualité des finitions, la décoration et les équipements y étaient plus raffinés. Même certains hôtels 4 étoiles où j’ai séjourné, comme le Hyatt Place du Vieux-Montréal, m’ont laissé une impression plus favorable en ce qui concerne le service et l’expérience globale. En résumé, c’est un bon hôtel, particulièrement grâce à son emplacement et à son service de voiturier gratuit. À mon avis, il se rapproche davantage d’un excellent hôtel 4 étoiles que d’un véritable 5 étoiles.

We travelled on a family holiday with our children and the Four Seasons provided expecptional service and genuine interest in making us feel welcome. They truly went above and beyond to anticpate our needs and to help us with any request, no matter what it was. Of the many hotels we have stayed, they by far have the best beds and comfortable sleeping. Bathrooms are well appointed and the breakfast buffet is amazing. We used the pool, restaurant, breakfast buffet and beach amenities and found all these services to be fantastic. Thank you to the concierge team, the food and beverage manager and the front desk manager who were kind, helpful and exceeded our expectations. It truly made the start of our Morroco trip memorable.