Hilton Garden Inn El Paso / University

Photo gallery for Hilton Garden Inn El Paso / University

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Hilton Garden Inn El Paso / University

Hilton Garden Inn El Paso / University

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
111 W University Ave, El Paso, TX, 79902

Explore the area

  • Popular LocationChihuahuan Desert Gardens6 min walk
  • Popular LocationUniversity of Texas at El Paso10 min walk
  • Popular LocationEl Paso Holocaust Museum18 min walk
  • AirportEl Paso, TX (ELP-El Paso Intl.)18 min drive

Choose dates to view prices

About this area

El Paso

Hilton Garden Inn El Paso / University is located in El Paso. St. Patrick Cathedral and International Museum of Art are local landmarks, and some of the area's activities can be experienced at El Paso Exploreum and La Rodadora Espacio Interactivo. Looking to enjoy an event or a game while in town? See what's happening at Don Haskins Center or Southwest University Park.

What's nearby

  • Las Palmas Medical Center - 5 min walk
  • Chihuahuan Desert Gardens - 6 min walk
  • UTEP Theater - 9 min walk
  • University of Texas at El Paso - 10 min walk
  • El Paso Holocaust Museum - 18 min walk

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 18 min drive

Restaurants

  • Starbucks - 4 min walk
  • Tom's Folk Cafe - 6 min walk
  • Rib Hut - 7 min walk
  • Ardovino's Pizza - 8 min walk
  • Crave Kitchen and Bar - 8 min walk

About this property

Hilton Garden Inn El Paso / University

3-star hotel with free airport shuttle and free area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6 AM - 10 PM
  • Free area shuttle up to 3 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-17 for adults and USD 8-17 for children
  • 1 bar

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 36-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 17 for adults, USD 8 and USD 17 for children (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
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Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 562 out of 944 reviews
5 - Excellent 60%
Rating 4 - Good. 272 out of 944 reviews
4 - Good 29%
Rating 3 - Okay. 65 out of 944 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 944 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 944 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendliness of staff , from the cleaning crew to the peopleat check in.
Stayed 1 night in Aug 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service was probably one of the best perks along with the friendly staff.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, it was quiet, beds were comfortable. The lobby and bar looked nice, didn't get to shop or stop in for a drink. Next time! Big thumbs up to the lady at front desk, Rasheena, I think her name was. We stayed from 7/2-7/4.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Staff & service
The entire staff, including housekeeping, were so friendly and cheerful...this is what made the stay so special. But that's just good ole Texas hospitality
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2022