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"The staff is excellent. Spoke with Carlos at Casa Mia Suites soon after booking our vacation on Expedia. He confirmed our reservations and asked if we needed transportation from the airport. With four of us and a lot of luggage he suggested sending a Suburban or Van to pick us up. He stayed in constant contact after securing us transportation. Making sure we knew exactly who was picking us up and making sure the driver knew the flight we were coming in on. Carlos checked us in once we arrived at Casa Mia and let us into one room a little early so we could leave luggage and explore the town until the other room was ready at the usual check in time. Rooms are great very authenticly decorated as is the entire property. Rooms were spacious and clean and we had the junior suites the smallest rooms on property. Excellent service the entire time the staff would assist in arranging any of our needs. Called a driver and schedule a vineyard tour as well as calling taxis when needed. The only thing that was a little of an issue is the hot water for shower. Both rooms took a while to get hot water and you had to find the right spot on handle to get it. Shower heads might need to be changed probably just calcified as well as the diverters. The hotel is located on a street that inclines slightly the first few blocks but get steeper about a block away. When we were tired from walking around the town we would just hail a cab to avoid walking that hill. A cab was about 90 pesos."

"Rooms are really clean, and walking distance from city center. It’s priced right."

"we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again. "

"Todo estuvo perfecto la atencion, servicio de 10, el brunch deli! "

"Very good Hotel. "

"Staff was very friendly and professional "

"Excellent service"

"Super clean room, polite and attentive staff. "

"Best hotel in San Miguel de Allende"