8.6/10 Excellent! (1,009 reviews)
Front desk staff were excellent. Very professional, welcoming and helpful in all areas! Bar tender at Cubano made excellent drinks. Staff worked hard to make all areas clean & ready. Loved how staff help guests be engaged for activities at the pool, dancing & board games available on rainy times. Loved their energy! Our room was missing some towels, items in bar/fridge & the light in the shower was not working. Some moldy smell. Beds/pillows very comfortable. Overall, clean. Hand nail mani/pedi, not very good. Overpriced for the services received. Some dishes at some restaurants were very delicious & some were off. But loved the variety offered. If you didn't care for one, you are able to go to another. Pools and beaches were absolutely amazing! We are missing it already.
Reviewed on May 3, 2026