“If you read the website, the hotel state to offer breakfast, lunch and diner. That is NOT TRUE. No lunch during weekdays. We made a long trip to get to the hotel and expect to eat lunch. Not get in the car again. The quality of the local restaurants is "not up to international standards". We drove to two restaurants in villages which were given by the reception. In the second we decided to eat something. People only speak catalan; hard to communicate. It causes much irritation which is……
“If you read the website, the hotel state to offer breakfast, lunch and diner. That is NOT TRUE. No lunch during weekdays. We made a long trip to get to the hotel and expect to eat lunch. Not get in the car again. The quality of the local restaurants is "not up to international standards". We drove to two restaurants in villages which were given by the reception. In the second we decided to eat something. People only speak catalan; hard to communicate. It causes much irritation which is……
“Disappointing and misleading experience
I understand the credit may have been outside the official policy, but the way it was handled was very frustrating. I had to leave one night early and asked at reception whether the unused night could be credited. The person at the desk told me it would be credited, but later the hotel denied the credit through Expedia.
If the answer was no, they should have said that clearly at the time. Being told one thing in person and then having the request denied……
“Disappointing and misleading experience
I understand the credit may have been outside the official policy, but the way it was handled was very frustrating. I had to leave one night early and asked at reception whether the unused night could be credited. The person at the desk told me it would be credited, but later the hotel denied the credit through Expedia.
If the answer was no, they should have said that clearly at the time. Being told one thing in person and then having the request denied……