The location is stunning with the postcard views of the cliffs and little rock island connected with a beach just below the hotel.
On the negative side, and this is from the expectations I have on a "4.5 star" hotels with 9.0 average review:
-The whole hotel is in need of at least a light to medium renovation, new tiles on the terrace, new floors, painted walls, updated and upgraded furniture and fittings.
-The rooms are small and primitive. We had booked a double room with a King-size bed. We first got a room in the main building where the reception is. It was simply tiny, barely room to walk around the bed. I asked for a change, and in another building by the pool we got another room, still on the smallish side but acceptable.
-The whole hotel, everywhere, needs a proper cleaning from top to bottom. Corridors, outdoors, restaurants.
-Staff is fairly polite but they could give warm and friendly guidance on their corona-rules rather than somewhat harsh instructions.
-Their corona-procedure for serving breakfast is very slow and cumbersome, long queues in the morning. I've been to 5 different 4 & 5 star hotels in Spain this summer, so I know that there are better ways to organise it safely.
-Same with "no mini-bar in the room because of corona" . Ok , up to the hotel to run their hotel as they want, but other nice hotels in Spain can have a mini-bar managed correctly
We'll definitely be back to explore Costa Brava soon again, but I have no urge to re-book this hotel.
