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Overview of The City Gate Hotel

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Balcony
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Bar
  • Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationRoyal Albert Museum and Art Gallery3 min walk
    Popular LocationExeter Cathedral5 min walk
    Popular LocationRougemont Castle6 min walk
    AirportExeter (EXT-Exeter Intl.)26 min drive

Choose dates to view prices

  • Deluxe Twin Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Deluxe Double Room

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room

About this area

Exeter

Located in Exeter, The City Gate Hotel is in the city center and near the airport. Dartmoor National Park and East Devon reflect the area's natural beauty and area attractions include Crealy Great Adventure Park and Devon Railway Centre. Spend some time exploring the area's activities, including outlet shopping.
Visit our Exeter travel guide
Popular Location

What's nearby

  • Royal Albert Museum and Art Gallery - 3 min walk
  • Exeter Cathedral - 5 min walk
  • Rougemont Castle - 6 min walk
  • Spacex - 7 min walk
  • University of Exeter - 11 min walk

Getting around

  • Exeter Central Station - 3 min walk
  • AirportExeter (EXT-Exeter Intl.) - 26 min drive

Restaurants

  • Patisserie Valerie — 4 min walk
  • The Angel — 4 min walk
  • Boston Tea Party — 4 min walk
  • The Plant — 4 min walk
  • Zizzi — 4 min walk

About this property

The City Gate Hotel

4-star inn, walk to Exeter Cathedral
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite. All 15 individually decorated rooms feature free WiFi and pillowtop beds. Other amenities available to guests include TVs, minibars, and room service.
The City Gate Hotel offers 15 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Exeter inn provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 10.00 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

More

  • Renovated entire property - April 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 4 2020 to December 2 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 for adults and GBP 10.00 for children (approximately)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

City Gate Exeter
City Gate Hotel
City Gate Hotel Exeter
Hotel City Gate
The City Gate Hotel Exeter, Devon
City Gate
The City Gate Hotel Exeter Devon
The City Gate Hotel Inn
The City Gate Hotel Exeter
The City Gate Hotel Inn Exeter

Frequently asked questions

Can I cancel my reservation for free at The City Gate Hotel and receive a full refund?
Yes, The City Gate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The City Gate Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The City Gate Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The City Gate Hotel?
The City Gate Hotel doesn't offer parking.
What time is check-in at The City Gate Hotel?
Check-in is from 3:00 PM - 11 PM. After-hours check-in is not available.
What time is check-out at The City Gate Hotel?
Check-out is at 11 AM. Late check-out is available for GBP 25.00 (subject to availability).
Where is The City Gate Hotel located?
Located in the heart of Exeter, this inn is within a 5-minute walk of Harlequins Shopping Centre and Exeter Cathedral. University of Exeter is 0.5 mi (0.9 km) away. Exeter Central Station is only a 3-minute walk and Exeter St David's Station is 11 minutes.
4.2
Very Good
5 - Excellent
97
4 - Good
97
3 - Okay
27
2 - Poor
8
1 - Terrible
2

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Comically small rooms
Fine if you’re under 4ft, bring a helmet if you’re over that height. Harness for scaling the four flights of steep stairs would also be useful. Also smelt of sewage which was nice.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean rooms. Very quiet and great service
Stayed 1 night in Jul 2020

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
Stayed 2 nights in Feb 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Confusion with booking as hotel tried to cancel one room on day of arrival and had to insist we had both rooms for our family arriving after a long journey. Hotel reception tried to blame overbooking with hotels.com although booking was made 4 days prior to arrival. Difficult for elderly people to get around. Room very small and very cluttered, plug socket adjacent lamp and room mirror not suitable 3 pin type for using for a hair dryer. Bathroom very small and uncomfortable to use in room 16. Although bar staff and waitering staff were all helpful and excellent. Quite noisy from bar below room in very early hours
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect Exeter experience.
Everything was perfect. Service, bed, quality of furnishings and bathroom. Restaurant bar and breakfast all first class. Highly recommended! Thanks for looking after me.
Stayed 1 night in Jan 2020

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