8.2/10 Very Good! (254 reviews)
Upon checking in at 7 am, our room was not going to be ready til at least 11 am. They provided us with a room to store our stuff in and to change after a 12 hour flight.
They fed us a nice homemade breakfast and we hung out at the pool til our room was ready. They were all so kind and we felt great about our choice to stay here. Then upon moving to our room, they informed us that our personal pool was not working properly, but it should be repaired by days end. The part never came. We were polite and understanding, They had no other room for us with a personal pool until the next day. They paid for our dinner, wine and dessert night one! They moved us into a room that worked and we had no complaints!
Most of all, every staff person we encountered were so caring and kind to us! If Fiji weren't so blasted hot, we would gladly return!
Reviewed on Feb 24, 2026