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150 Etta Gray Drive, Florence, AL, 35630
  • Popular LocationRenaissance Tower5 min drive
  • Popular LocationBlackberry Trail Golf Course7 min drive
  • Popular LocationUniversity of North Alabama7 min drive
  • AirportHuntsville, AL (HSV-Huntsville Intl.)65 min drive

Most relevant reviews

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10/10 Excellent

The employees were super nice and friendly!
Mary
May 27, 2024
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About the neighborhood

Florence

Located in Florence, Quality Inn Florence Muscle Shoals is in the city center. Larimore Home and Kennedy-Douglass Center for the Arts are local landmarks, and some of the area's activities can be experienced at Blackberry Trail Golf Course and Nature Trails Trailhead. Children's Museum of the Shoals and Muscle Shoals Sound Studios are also worth visiting.
Visit our Florence travel guideOpens in a new window

What's nearby

  • Regency Square Mall - 3 min drive
  • Renaissance Tower - 5 min drive
  • North Alabama Medical Center - 6 min drive
  • Blackberry Trail Golf Course - 7 min drive
  • University of North Alabama - 7 min drive

Getting around

  • Huntsville International Airport (HSV) - 66 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Quality Inn Florence Muscle Shoals

Hotel in the city center
Take advantage of a free breakfast buffet, laundry facilities, and a gym at Quality Inn Florence Muscle Shoals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and an elevator
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 03 to October 08
Pool access available from 9:00 AM to 10 PM

Property is also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Frequently asked questions

Does Quality Inn Florence Muscle Shoals have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10 PM.

Is Quality Inn Florence Muscle Shoals pet-friendly?

Yes, Quality Inn Florence Muscle Shoals allows pets (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Florence Muscle Shoals?

Self parking is free at this property.

What time is check-in at Quality Inn Florence Muscle Shoals?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Florence Muscle Shoals?

Check-out is at 11 AM.

Where is Quality Inn Florence Muscle Shoals located?

Located in the heart of Florence, this hotel is within 2 mi (3 km) of Regency Square Mall, Deibert Park, and Tennessee River. Children's Museum of the Shoals and River Heritage Park are also within 3 mi (5 km).

Reviews

7.0

Good

Rating 10 - Excellent. 82 out of 329 reviews" "
Rating 8 - Good. 111 out of 329 reviews" "
Rating 6 - Okay. 60 out of 329 reviews" "
Rating 4 - Poor. 39 out of 329 reviews" "
Rating 2 - Terrible. 37 out of 329 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were super nice and friendly!
Stayed 2 nights in May 2024

10/10 Excellent

Abdulwahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallways smelled like cigarette smoke, bleached carpet instead of cleaned carpet, there were cheetos, a beer bottle, crumbs, and several coffee stirrers under the bed dust ruffle when we checked in, hair in the beds, stained bedspreads, sticky bathroom floor, unidentified substances on the walls, gross carpet, paper stuffed in the door peephole, etc. Just super gross. The person working the front desk when we checked in was super nice, but we still checked out early because the hotel was disgusting.
Stayed 3 nights in Jan 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

EL REGINA, LAWRENCEVILLE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Kerry

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Yolanda.

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
There was roaches in the room. The hotel is old and in severe need of an update.
Stayed 1 night in Dec 2023

8/10 Good

Logan

Stayed 1 night in Dec 2023

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY Disgusting
This hotel is ABSOLUTELY disgusting! I would give it ZERO stars. The room smelled like mold, the a/c air smelled like mold when it was on and could not use the a/c, there was mold ALL in the bathroom along the ceiling and baseboards- it is honestly a health hazard. There were no other rooms available. The decor and furniture was so old and the walls had joint compound plaster that had not been fixed and repaired. We went to breakfast at 7 am and the floors were sticky and disgusting as well. Our shoes stuck to the floor. The cabinets in the eating area were falling off the hinges. There were bleach stains all over the hallway carpets leading from the main lobby to our room on the 1st floor. We should have been given a refund.
Stayed 2 nights in Dec 2023

6/10 Okay

Virginia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent but rundown and not clean
The hotel was okay, but the walls were nasty. The sheets were stained and overall, it didn’t feel clean. The carpets were bleached out and there was a residual skunk smell in the hallways.
Stayed 2 nights in Dec 2023

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Zachary

Stayed 1 night in Nov 2023

8/10 Good

Justin

Stayed 1 night in Nov 2023

2/10 Terrible

Loren

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff desk are wonderful. The building and rooms are filthy. There was mold in the bathroom. The floor boards are caked with grime. We don’t feel like we could shower. The headboards were wiped down with dirty rags. The door stopper was falling out of the wall and exposing far too many nails. There was trash in the room when we arrived. The hallways were filled with cigarette smoke. The breakfast was served from a warm fridge and a steam plate that warming. We took pictures and put them on Google reviews for the hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

John

Property due for rehab
Stayed 3 nights in Nov 2023

6/10 Okay

Steve

Disliked: Amenities, property conditions & facilities
the bed was very comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Samantha

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches in my room.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn't like the over-all experience. We had to be moved to another roon because the bathroom flooresence light was "flickering" badly. The carpet in the hallway is badly worn. The maintenance has been neglected. The dack door was filthy and needs new paint. Don't know for sure but the bathroom baseboard looks like possible mold. The curtains had holes in them. I didn't see any security cameras. The breakfast they offered was ok but not great. The staff helped me when they could. They don't have a full time maintenance personnel. I would recommend finding another option before staying here.
Stayed 1 night in Oct 2023

8/10 Good

LaShaundra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient location for the conference that I attended.
Stayed 3 nights in Oct 2023

2/10 Terrible

Joyce, Fairland

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge area was filthy. The room was overwhelmingly taken over by a nasty odor. Carpets were torn and place was unkept.
Stayed 1 night in Oct 2023

6/10 Okay

Terry

Stayed 1 night in Oct 2023

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awfull
When we arrived we were given keys to an occupied room which smoke hit us in the face when we opened the door. A woman had a cigarette in her mouth in the lobby. We asked for a refund and they told us to contact you for the refund. Please advice me about getting the refund please
Stayed 1 night in Sep 2023

8/10 Good

Edith

Stayed 1 night in Sep 2023

6/10 Okay

Edith

Stayed 1 night in Sep 2023