7.6/10 Good! (1,002 reviews)
wife and daughter complained about adequate lighting in bathroom. Both said greenish flux in bathroom mirror. Hallway lighting dismal and left hall very dark. Key was activating lock but took 3-4 even six attempts to open the door throughout the visit. Breakfast in Jacob room on Friday morning was terrible. Only person working in whole restaurant (reception/serving/cleanup/invoicing) Menu was not as advertised. Buffet food was cold at 9:00am, taste was terrible on bacon, cold scrambled egg and sausage ? ( looked like dog 'barf' and tasted terrible) No luggage carts. Valet did run around and found one on arrival but wheel jamming. On departure the one cart was just never available and even my visit to 3rd floor parking was without success. Made multiple trip from 6th floor. understaffed valet staff tried their best to cater for your guest.
Reviewed on Aug 2, 2025