香港游泳池酒店

“The a/c in the hallway was not cooling and there was no breakfast and we stayed there two days and we didn’t get any towels or our second night we stayed.”

“Excellent customer service, front desk staff are very helpful! No complaints!”

“One of our rooms was given to someone else before we arrived so we had to get a roll bed brought to our room instead of two queen beds as we paid for. I have not been compensated for this after complaining to management.”

“The property was nice and clean but once we got ready to check in, we had all kinds of discrepancies with getting our room because I paid over the phone but once I got there, they act like I didn’t pay -so they got that straight, we to our room and the floor was soaked and wet. Unfortunately we couldn’t get another room til next day -we kept asking for the manager but never got a chance to speak with her. This weekend we had a total of 8 rooms because we were intone for a wedding. Poor customer……

“Clean, friendly staff, good breakfast”

“clean rooms. friendly staff, great breakfast and overalll very good hotel”