Fort Chadbourne Tours

Absolutely the worst hotel we have been to. We travel with a pet, so we're usually not that particular about the condition of the hotel. Still, we had to leave after 20 min. When we walked into the room, we noticed the funky smell. Well, every hotel has a particular smell from the cleaning agent they use, but it wasn't that kind of smell. It was a dirty smell. Then we used the toilet after a long drive. The toilet paper holder was off the wall completely. Well, at least toilet paper was there. Then we used a towel to wipe our hands. Oh my! We never saw the towels in this condition. Not just old they were stained Like someone wiped a dirty car. My husband took them to the front desk to exchange them the whole set of towels had stains on them again. I guess those are normal to their standard. The sheets had a stain also, that's when we decided to leave. We had to pay extra to find another hotel at the last minute but we knew that we couldn't sleep in that room. We just couldn't believe that the hotel had a decent review rate.

I want to say this first, the Front Desk staff are very helpful and polite. I know they are not responsible for the overall health of the building which is poor. I was moved 2 times during my 4 day stay because of issues with the rooms. When I was in the lobby at the front desk I became of aware from the conversations going on around me and in the elevator that people were experiencing the same issues. I also get them not making my bed everyday but I do expect my trash to be taken out and fresh clean towels.