Foster Falls Tours

This was by far the worst hotel experience I have ever had, and I would strongly advise anyone to avoid this property. I booked accommodation for 6 people through Expedia, but upon arrival the hotel manager refused to honor the booking as confirmed. Instead, we were told we had to book and pay for an additional room if we wanted to accommodate everyone. After a long and exhausting journey, we had no realistic choice but to pay for another room because finding another hotel late at night was not practical. Unfortunately, the problems only got worse from there. Both rooms smelled heavily of cigarette smoke, and people were openly smoking in the porch area, making the entire environment feel unsafe and unpleasant. When we were finally given our room keys, the housekeeping staff was still cleaning the room. We had to wait an additional hour before we could even enter, despite arriving at check-in. Even after the room was supposedly ready, basic necessities were missing. There were no towels or toiletries provided. The bathtub faucet was broken, the bathroom door latch didn't work, and the front door latch was also broken. The condition of the rooms was completely unacceptable. The bedding had multiple cigarette burn holes, and we found cockroaches inside the room. The most alarming issue was that one of our rooms had an internal connecting door to the adjacent room with a broken lock. The hotel had simply pushed a table and microwave in front of the door as a makeshift "solu

They make a mess with my banks charging and reverse payments, the money I though i have for vacations the bank make and stop payments and then I dont gave money for eat go to the aquarium any return home. They make a mess because the card in the app was different from the one I pay. I have never have this problems with no other hotel from La Quinta but this one was a mess with my payments and cards. very upset instead of having a vacation I was stressful and in need of money because they make the banks retained the money for my personal use anf i dont have money to go back home and it was a four hours drive back. They only give me the option to call my bank. Terrible experience! not recommend this hotel in Hixson Chattanooga!

I enjoyed my stay I will definitely stay again in the future