Four Seasons ATV Trails Tours

Elevator was not working. Staff was very unhelpful, and provided no solutions. There were mobility concerns and people were told “I can’t do anything, you will just have to use the stairs”. The light switch and countertops in our room were sticky. The toilet also rocked back and forth, it was not sealed to the floor. We can in late (2 am) and asked for a later checkout, even noon. We were told no, you have to pay for that, and it’s the maids choice if that’s allowed. We won’t be able to tell you that until the morning. Kinda defeats the purpose when you won’t tell us if it’s allowed or not until someone decides in the morning. Also our phone beeped like it had messages on it, all night. The maids conveniently vacuumed both the rooms and hallway right next to us, early so we were forced to get up anyway!