Furnace Creek Vacations from $311

We expected a lot more from our hotel. The rooms are nice and spacious. The rook was clean and had a decent view. Expect to pay for everything. They have a Keurig coffee maker but no coffee pods, creamer, or sugar unless you purchase their deluxe coffee box. No refrigerator unless you pay extra. Every shop in Harrah’s were more expensive then other casinos close by. Expect to pay thruway or sport arena prices. Bottles of domestic beers priced $10 or higher. If you want reasonable prices, the Linx Promenade is only a short walk and extremely reasonable.

Upon arrival the suite we booked wasn’t ready so we were put in a small room & told to check back next morning. Next morning rolled around & the room we paid for still wasn’t ready. Employees told us they would text us & never received a text. One employee was dismissive & the other was helpful. A full 24 hours after check in & my room still isn’t ready. Eventually after being patient yet never receiving a text, i came to check in my room & it was ready. I had to be inconvenienced and seemed like I almost had to beg for the room I paid for. They took no action until I kept asking. The employee who helped us was great. But it seemed like a lack of communication & management here at this hotel. Once we got the room we paid for halfway through the trip, we were happy. The rooms here are nice & well maintained.

The Lady who greeted me is Maria or Marie and She was the most professional and resourceful, courteous, pleasant . My Experience was one of the most pleasurable experiences I have ever had. I have already recommended this place to several of my friends in Las Vegas and Buffalo. I will be back