Galdakao Vacations from $893

Literally 1 min walk from the beach

The hotel staff were amazing ! They were so helpful with any questions or how to get anywhere. The room was clean and new feeling. Highly recommend this hotel!

Not particularly special. Would definitely not stay here again.

Hotel was located just at the edge of the main shopping and dining areas of central Bilbao. Everything seemed to be within walking distance and very convenient. Our suite was clean and large, had a separate bedroom with king bed and living area with pull-out sofa bed. It was perfect for our visit since we were dropping off our son to university and he needed to stay with us for a few days before checking into his dormitory. Breakfast was also included and consisted of pastries, breads, eggs, potatoes, ham, bacon, cheeses, fresh-cut fruit, cereals, yogurt coffees, teas and juices. We would definitely stay here again, or at another one of the Ilunion branded hotels.

Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.