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“HVAC was rattling and noisy all night- So it kept me from sleeping. Asked for repair and told it was done , but was not fixed. I had no sleep, my health was ruined and all because of a very old wall AC that could not be repaired. There was no attendant on site late at night to help with problem. How could this be a luxury hotel with minimal amenities and too old to operate systems. Shameful for the way it is promoted. It is not a small luxury hotel. Could be a roadside hotel without a……

“Great place to stay!!!”

“Beautiful view of the creek but the hotel needs major update. Floor was uneven, bathroom fan was really loud and the pool area looks really outdated. Also, the picture of the lazy River looks bigger online than it actually is. Plus the staff sounded like they had some issues with each other.”

“Nice little cabin me and the wife had a great stay for valentines weekend and great location not far from town and easy to get to. Communication with owner was great really nice guy. We will definitely be back”

“Front desk staff was excellent and rooms were clean and functional. Air conditioning is incredibly loud which they are hoping to fix. Pool was nice but it could use a cleaning. Perfect location. Walking distance to all the action but far enough away so that road noise was not an issue.”

“Clean, pictures accurately depicted the property, secluded yet so close to downtown Gatlinburg. A great property!”