Located in Gatlinburg, Crossroads Inn & Suites is in an area with good shopping. Historic Ogle Log Cabin and Old Mill are local landmarks, and the area's natural beauty can be seen at Great Smoky Mountains National Park and Sugarlands Visitor Center Great Smoky. Dollywood and Anakeesta are also worth visiting. Spend some time exploring the area's activities, including ski lifts, snowboarding, and skiing.
At Crossroads Inn & Suites, you can look forward to free to-go breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
A seasonal outdoor pool and a children's pool
Free self parking
An elevator, a TV in the lobby, and coffee/tea in the lobby
A 24-hour front desk
Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
Deep soaking tubs, free toiletries, and hair dryers
Flat-screen TVs with cable channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available daily
Coffee/tea in common area(s)
Things to do
Children's pool
Seasonal outdoor pool
Family friendly
Children's pool
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Conveniences
Elevator
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay
Property payment types
Important information
Optional extras
Crib (infant bed) fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Inn & Suites Hotel
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg
Crossroads Inn & Suites Gatlinburg
Crossroads Inn & Suites Hotel Gatlinburg
Frequently asked questions
Does Crossroads Inn & Suites have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
How much does it cost to stay at Crossroads Inn & Suites?
As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on Feb 7, 2023 start from $56.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crossroads Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crossroads Inn & Suites?
Self parking is free at this property.
What time is check-in at Crossroads Inn & Suites?
Check-in is from 4:00 PM - 11:00 PM.
What time is check-out at Crossroads Inn & Suites?
Check-out is at 11 AM.
Where is Crossroads Inn & Suites located?
Situated in Gatlinburg, this hotel is within 2 mi (3 km) of Traffic Light #3, Great Smoky Mountains National Park, and Ripley's Aquarium of the Smokies. Traffic Light #2 and Anakeesta are also within 10 minutes.
Can I cancel my reservation for free at Crossroads Inn & Suites and receive a full refund?
Yes, Crossroads Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Crossroads Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
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We had a very nice stay, front desk was very friendly and helpful. They provided room service every day. Walking distant to all of downtown and we felt safe walking.
Vincent
8/10 Good
Patrick
Traveled with family and small children
Jan 5, 2023
Liked: Cleanliness, staff & service, amenities
The room was clean. Just needs updating. The water temp was bad. It would go from scaulding hot to freezing cold.
Patrick
6/10 Okay
Corinne
Traveled with family
Jan 3, 2023
Liked: Cleanliness
Location fantastic. We went over New Years and room was almost $300 a night for 5 days so EXTREMELY overpriced. Walls thin, beds hard, good hot breakfast. Pot shops next door smell.
The people staying in the room next to me had a screaming baby and it was all night. And the pillows were very flat. But it was very clean and in the perfect spot for down town.