Glenstone Lodge

Photo gallery for Glenstone Lodge

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Glenstone Lodge

Glenstone Lodge

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
504 Historic Nature Trl, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationGatlinburg SkyLift Park9 min walk
  • Popular LocationRipley's Aquarium of the Smokies17 min walk
  • Popular LocationGreat Smoky Mountains National Park18 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)71 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Glenstone Lodge is in the city center and near theme parks. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies. Gatlinburg Space Needle and Anakeesta are not to be missed. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as sledding and snow tubing. Guests appreciate the hotel's central location.

What's nearby

  • Gatlinburg Convention Center - 2 min walk
  • Gatlinburg SkyLift Park - 9 min walk
  • Smoky Mountain Brewery - 13 min walk
  • Ripley's Aquarium of the Smokies - 17 min walk
  • Great Smoky Mountains National Park - 18 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • Log Cabin Pancake House - 2 min walk
  • The Best Italian on the Parkway - 12 min walk
  • Howard's Steakhouse - 12 min walk
  • Cherokee Grill - 12 min walk
  • Crockett's Breakfast Camp - 13 min walk

About this property

Glenstone Lodge

3-star hotel, walk to Gatlinburg Convention Center
An indoor pool, an outdoor pool, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 523 out of 1449 reviews
5 - Excellent 36%
Rating 4 - Good. 516 out of 1449 reviews
4 - Good 36%
Rating 3 - Okay. 243 out of 1449 reviews
3 - Okay 17%
Rating 2 - Poor. 109 out of 1449 reviews
2 - Poor 8%
Rating 1 - Terrible. 58 out of 1449 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities
Liked the property and the location however the 2 elevators were super slow and the bathroom was super dated.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The property was beautiful. I loved the 2 pools with the waterfall and hot tub. I was very satisfied with my stay and I'm looking forward to coming back soon!
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Showed up at 1:30 Pm as we had a wedding bus to catch at 3pm. Asked for an early check in and front desk staff was very surly.and stated guaranteed check in was 4 PM and that was it. It we wanted to check in earlier we should of rented last nite also. Not very accommodating or helpful.
Stayed 1 night in Jun 2022

5/5 Excellent

Great !!
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outdated
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the two pools and clean lobby. The beds were comfortable and the tram station outside the hotel was very helpful.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a great location to stay could use a little update in the pool area but other then that walking distance to everything love it
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is dated but the rooms have been updated and are very modern. The beds were comfortable and clean. The indoor pool was absolutely fantastic and we spent the majority of our time there. It is within walking distance of everything in Gatlinburg a well. Will definitely stay there again.
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the parking lot were far away from each other. My parents in law are 80 and 90 years old. The elevator we found (close to the parking lot) was for staff use only. The carpet in the room was dirty, my mother in law who has Asthma had a hard time to breathe. I booked 2 nights and we had to check out a day early. The front desk wouldn’t change our rooms because I booked the rooms from Expedia. Very poor customer service, the general manager was Off on the day. The hotel refused to give me the refund. I mentioned that was a health issue. I won’t go back to this hotel again.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Jun 2022