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Brookside Lodge

Photo gallery for Brookside Lodge

Street view
Front of property
Exterior
Riverside Deluxe King with Fireplace. | Premium bedding, in-room safe, desk, cribs/infant beds
Daily buffet breakfast (USD 5 per person)

Overview of Brookside Lodge

Brookside Lodge

3.0 star property
8.0 out of 10 Very Good
8.0/10 Very Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
Map
463 E Parkway, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationAnakeesta14 min walk
  • Popular LocationRipley's Aquarium of the Smokies15 min walk
  • Popular LocationTraffic Light #615 min walk
  • AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)25 min drive

Room options

About this area

Gatlinburg

Located in Gatlinburg, Brookside Lodge is connected to the convention center. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Ober Gatlinburg Ski Resort and Amusement Park. Traveling with kids? Don't miss Dollywood. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.
Visit our Gatlinburg travel guideOpens in a new window
Map

What's nearby

  • Traffic Light #3 - 9 min walk
  • Anakeesta - 14 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Traffic Light #6 - 15 min walk
  • Gatlinburg SkyLift Park - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • Anakeesta Smokehouse - 17 min walk
  • Ole Red - 12 min walk
  • Pancake Pantry - 17 min walk
  • Tennessee Cider Company - 16 min walk
  • No Way Jose's - 14 min walk

About this property

Brookside Lodge

3-star family-friendly hotel near Great Smoky Mountains National Park
Located close to Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park, Brookside Lodge provides a terrace, a garden, and a playground. Adventurous travelers may like the fishing, basketball, and volleyball at this hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as laundry facilities and a fireplace in the lobby.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • Wedding services, barbecue grills, and luggage storage
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 100 rooms offer comforts such as premium bedding and furnished balconies, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM–11:00 AM for a fee: USD 5 per person

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 11:30 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

Does Brookside Lodge have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Brookside Lodge?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Brookside Lodge on Jun 21, 2023 start from $56.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Brookside Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Brookside Lodge?

Self parking is free at this property.

What time is check-in at Brookside Lodge?

Check-in is from 4:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at Brookside Lodge?

Check-out is at 11 AM.

Where is Brookside Lodge located?

This family-friendly Gatlinburg hotel is located on a river, within 1 mi (2 km) of Ripley's Aquarium of the Smokies, Ripley's Believe It Or Not Museum, and Gatlinburg SkyLift Park. Gatlinburg Space Needle and Gatlinburg Convention Center are also within 1 mi (2 km).

Brookside Lodge Reviews

Brookside Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 630 out of 1403 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 418 out of 1403 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 188 out of 1403 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 103 out of 1403 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 64 out of 1403 reviews" "
" "2 - Terrible 5%

7.7/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Okay

Jannette

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
So 2 of the pillows on the bed. Didn't have a pillow case on them. So you know they and the bed spread have not been washed. The breakfast they serve for 5$ was horrible. It was all cold.No coffee . Would not ever stay here again 🙄
Stayed 2 nights in May 2023

8/10 Good

Caroline

Traveled with family
Brookside Lodge is charming and in a great location, but definitely needs some reinvestment and repairs.
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony overlooking the brook is so peaceful and some less traveled routes into the mountains are really close. The staff was pleasant and really pulled through to help us regain a forgotten item.
Stayed 3 nights in May 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and accommodating. Staff were friendly and helpful.
Stayed 1 night in May 2023

8/10 Good

Kyle

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly and helpful. We were there for 5 days though and our room was never cleaned, just towels were replaced. Overall experience was good, cleanliness could use improvement.
Stayed 2 nights in May 2023

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and cozy lodge - a great deal and wonderful at all counts.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Everything. The room, the pool, the creek off the back porch, the view! A wonderful experience all round. We will be back and will recommend Brookside!
Stayed 1 night in May 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honeymoon suite is well worth the expense. Updated with rustic lodge feel. Private back porch with beautiful creek views. Good hot breakfast and very friendly folks. This will be our go to place from now on when in Gatlinburg. Love it.
Stayed 2 nights in May 2023

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! The creekside room was awesome! Loved listening to the water running down. The pool was closed for the season until next week which is Memorial Day. However, they were so kind to let us go ahead and use the pool. Would definitely stay again.
Stayed 2 nights in May 2023

10/10 Excellent

Lorri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the rustic feel of the rooms and sleeping to the sounds of the creek was wonderful. My room had a wood-burning fireplace but it was a little too hot outside to use it maybe next time. I only have one small complaint, the mattress was a little hard for me. The staff are all very nice and always had a good morning for you. I especially wanted to thank the housekeeping staff for taking care of me.
Stayed 2 nights in May 2023

General hotel information

Highly Rated Amenities
Property & Room Cleanliness
Star Rating
2.5
Address
463 E Parkway, Gatlinburg, TN
Location
Gatlinburg