Brookside Lodge

Photo gallery for Brookside Lodge

Primary image
2 outdoor pools
2 outdoor pools
Waterslide
Premium bedding, in-room safe, desk, cribs/infant beds

Overview of Brookside Lodge

Brookside Lodge

2.5 star property

4.0/5 Very Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out
Map
463 E Parkway, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationRipley's Aquarium of the Smokies13 min walk
  • Popular LocationAnakeesta14 min walk
  • Popular LocationGreat Smoky Mountains National Park8 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Brookside Lodge is connected to the convention center. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Traveling with kids? Don't miss Gatlinburg Space Needle and Ober Gatlinburg Ski Resort and Amusement Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

What's nearby

  • Salt and Pepper Shaker Museum - 2 min walk
  • Cooter's Place - 10 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk
  • Great Smoky Mountains National Park - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • Alamo Steakhouse & Saloon - 9 min walk
  • Little House of Pancakes - 12 min walk
  • Pancake Pantry - 14 min walk
  • New Orleans Sandwich Company - 15 min walk
  • New Orleans Sandwich Company - 15 min walk

About this property

Brookside Lodge

Family-friendly hotel connected to the convention center in Gatlinburg with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and conference space. All 100 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find furnished balconies, premium bedding, and coffee makers.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: USD 5 per person

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference center (4000 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 11:30 PM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 5 per person (approximately)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 481 out of 1129 reviews
5 - Excellent 43%
Rating 4 - Good. 350 out of 1129 reviews
4 - Good 31%
Rating 3 - Okay. 155 out of 1129 reviews
3 - Okay 14%
Rating 2 - Poor. 88 out of 1129 reviews
2 - Poor 8%
Rating 1 - Terrible. 55 out of 1129 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this resort. Beautiful❤
Stayed 4 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Older facility but well kept. Breakfast was a good value but variety (different choices every other day) would be better. Good catering staff for breakfast!
Stayed 3 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything. Staff was very helpful. Enjoyed our stay.
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, amenities
Loved the balcony over-looking the Brook and brook sound at night.wish we could have had wood for the fireplace. Room was spacious, but dark. Comfortable beds. Staff was mostly helpful. Nice to have inexpensive laundry facilities. Buffet breakfast was the same every day and not very prolic for being “catered” at a charge. Handicapped accommodations were adequate, but no roll-in shower.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The fireplace and bedroom furniture made it a really rustic feel. It was very nice stay. The staff were very friendly
Stayed 3 nights in Apr 2022