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Hotel Des Alpes

3.0 star property
Comfortable hotel, a short walk to City Center Shopping Area

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hotel Des Alpes

Terrace/patio
Property entrance
Standard Twin Room, 2 Twin Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes
Interior
View from property

Reviews

8.4

Very good

Popular amenities

  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great location. Close to train and bus, walking distance to the waterfront.
Robert
Jul 19, 2024
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Queen Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Connecting Rooms

Standard Twin Room, 2 Twin Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 172 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Patio (Maisonette)

Highlights

Patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
14 Rue Des Alpes, Geneva, 1201

What's nearby

  • Rue du Rhône - 9 min walk
  • City Center Shopping Area - 9 min walk
  • Centre International de Conferences Geneve - 17 min walk
  • Jet d'Eau Fountain - 20 min walk
  • United Nations European Headquarters - 3 min drive

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 13 min drive

Restaurants

  • ‪Restaurant Au Parfum, de Beyrouth - ‬1 min walk
  • ‪Restaurant AL.Amir - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - ‬1 min walk
  • ‪Häagen-Dazs - ‬1 min walk

About this property

Hotel Des Alpes

Hotel located in Downtown Geneva
Close to Jet d'Eau Fountain and City Center Shopping Area, Hotel Des Alpes provides dry cleaning/laundry services, a 24-hour gym, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Concierge services, a front-desk safe, and free newspapers
  • An elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Des Alpes feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number CHE/111.782.382

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Frequently asked questions

Is Hotel Des Alpes pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Des Alpes?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Des Alpes on Aug 12, 2024 start from $158.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Des Alpes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Des Alpes?

Check-out is at noon.

Where is Hotel Des Alpes located?

Located in Downtown Geneva, this hotel is within a 10-minute walk of Notre Dame Basilica and City Center Shopping Area. Jet d'Eau Fountain and United Nations European Headquarters are also within 1 mi (2 km). Cornavin Tram Stop and Geneva (ZHT-Geneva Railway Station) are within a 5-minute walk.

Hotel Des Alpes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 192 out of 484 reviews" "
Rating 8 - Good. 202 out of 484 reviews" "
Rating 6 - Okay. 67 out of 484 reviews" "
Rating 4 - Poor. 15 out of 484 reviews" "
Rating 2 - Terrible. 8 out of 484 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train and bus, walking distance to the waterfront.
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Air conditioner rattled so loud that we barely slept. Great location & staff were very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Deblina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service
Great location, very close to the train station and a 10 min walk to the old town. The room was quiet, everything in the room worked well. Free water and coffee available in the lobby 24/7. The only downside was the tiny size of the room- 3 adults had to take turns opening our suitcases. Breakfast at 15 CHF was okay.
Stayed 1 night in Jul 2024

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I’d have to say is that the bathroom smelled like sewage every time we left the room and came back. It was like it needed to air out or something, and then it was fine. Otherwise, everything was great!
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, just very small.
Stayed 1 night in May 2024

8/10 Good

Karl, London

Liked: Cleanliness, staff & service, property conditions & facilities
Super location, two minutes from the station, continue another three to the lake. Wonderful staff, clean, airy, modern. Very large room for what I paid. Only downside being that I had a (locked, obviously) connecting door to the next room that wasn't particularly soundproofed. Otherwise all very good.
Stayed 3 nights in May 2024

10/10 Excellent

Stepan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

2/10 Terrible

Cherry

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, my experience here was far from satisfactory due to serious safety concerns that made it impossible for me to stay. Upon arriving at the hotel just after midnight, we were yelled at by individuals loitering outside the premises. This was the first indication that the area surrounding the hotel was very unsafe. Upon checking into our room, we discovered that the safety lock was broken. Concerned for our security, I went downstairs to inform the staff and request a room change. To my surprise, the receptionist informed me that all the rooms in the hotel had their locks removed, a baffling and unacceptable practice that raised serious red flags regarding the safety and security of guests. Despite my insistence on the necessity of a secure accommodation, the staff seemed indifferent to our concerns, offering no viable solutions or assurances of safety. This utter lack of regard for guest safety is very concerning. Faced with such disregard for basic safety measures, we made the difficult decision to leave the hotel immediately, despite having already paid in full for our stay. The experience left us feeling vulnerable and exposed, and we were forced to seek alternative accommodations at great inconvenience and expense. I urge management to address these issues promptly and implement measures to ensure the safety and well-being of all guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Very clean, staff very helpful
Stayed 2 nights in Mar 2024

8/10 Good

Fatuma

Business traveler
Nice vicinity
Stayed 2 nights in Mar 2024

8/10 Good

Lufel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2024

6/10 Okay

DENSMAA

Stayed 1 night in Mar 2024

8/10 Good

Nan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Euro Breakfast was wonderful!
Stayed 1 night in Mar 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service
Great location. Near everything. Close to the train station. Has an elevator which was great for all The luggages. Friendly staff. They were able to hold our luggage for us which was very helpful. Only thing was it gets noisy in the room since it’s on a busy intersection so you can hear all the vehicles and people on the street. Not a deal breaker Overall. Excellent place Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Pamela

Stayed 1 night in Dec 2023

10/10 Excellent

Teresa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location. Close To Train Station
Easy Check-in. Great customer service. Perfect location. Very near to train station. Room was nice. We had a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Averil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market
Had lovely stay very central and about 3 mins walk from train & bus station. Staff are so friendly and helpful. Rooms were very clean and warm. Maybe need a few more clothes hangers, but other than that very very minor detail. Would definitely recommend
Stayed 2 nights in Nov 2023

6/10 Okay

Mei

Liked: Staff & service
Disliked: Property conditions & facilities
Ok but not great. Pictures are a bit deceiving!
Room is very basic, more like a motel. AC in the room was not working and told the receptionist a few times and they seen very surprised, and claimed that it should work. And said they will look at it when we explored the city. And of course they didn’t fix it. Room is very hot and can’t open the window to sleep as too much noises plus very closed to the train station. The bathroom has lots of mold on the ceiling. The only pro thing is you can have unlimited coffees and teas at the restaurant and sit.
Stayed 1 night in Oct 2023

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and cared for during our stay. Our room was comfortable and had a great view down the street. We loved the coffee and water station, and the tables in the lobby for playing cards or eating a takeaway meal. The hotel is very convenient to the train/bus/transport station and is just a couple minutes’ walk down to the water. We did not appreciate how expensive the breakfast was and would not select that again.
Stayed 2 nights in Oct 2023

8/10 Good

Joseph

Stayed 2 nights in Oct 2023

8/10 Good

Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023