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Mandarin Oriental, Geneva

5.0 star property
Luxury riverwalk hotel, a quick walk to City Center Shopping Area

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Mandarin Oriental, Geneva

Rooftop terrace
Junior Suite (Rooftop) | Water view
Cocktail bar
Front of property
Lobby

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Pet friendly
    Pet friendlyPet friendly
  • Room service
    Room serviceRoom service
  • Gym
    GymGym
  • Breakfast available
    Breakfast availableBreakfast available
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About the neighborhood

Map
1, Quai Turrettini, Geneva, GE, 1201

What's nearby

  • City Center Shopping Area - 6 min walk
  • Rue du Rhône - 6 min walk
  • University of Geneva - 12 min walk
  • Centre International de Conferences Geneve - 3 min drive
  • Jet d'Eau Fountain - 3 min drive

Getting around

  • Bel-Air Tram Stop - 3 min walk
  • Geneva Station - 9 min walk
  • Geneva International Airport (GVA) - 21 min drive

Restaurants

  • ‪Yakumanka - ‬1 min walk
  • ‪Sachi - ‬1 min walk
  • ‪UVA Wine Bar - ‬2 min walk
  • ‪The Little Kitchen - ‬3 min walk
  • ‪Café Gavroche - ‬2 min walk

About this property

Mandarin Oriental, Geneva

Luxury family-friendly hotel near City Center Shopping Area
Located close to Rousseau Island and Saint-Pierre Cathedral, Mandarin Oriental, Geneva provides a terrace, a hair salon, and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and French cuisine. In addition to a 24-hour gym and a business center, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Train station pick-up service, an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 178 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, eco-friendly cleaning products, and heating

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Self parking on site (CHF 40 per day)
  • Valet parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 58 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bistrot du Rhône
  • MO Bar
  • SACHI

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,852 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 58 per person
  • Fee for in-room wireless internet: CHF 15 per day (rates may vary)
  • Fee for wireless internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired internet in public areas: CHF 15 per stay (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 40 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Is Mandarin Oriental, Geneva pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of CHF 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Geneva?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Geneva on Aug 9, 2024 start from $743.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Geneva?

Self parking is available for CHF 40 per day. Valet parking is available for CHF 40 per day.

What time is check-in at Mandarin Oriental, Geneva?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Geneva?

Check-out is at noon.

Where is Mandarin Oriental, Geneva located?

This family-friendly Geneva hotel is located on the riverwalk, within a 10-minute walk of City Center Shopping Area, Rue du Rhône, and Rousseau Island. Saint-Pierre Cathedral and Flower Clock are also within 15 minutes. Bel-Air Tram Stop and Stand Tram Stop are within a 5-minute walk.

Mandarin Oriental, Geneva Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 274 reviews" "
Rating 8 - Good. 43 out of 274 reviews" "
Rating 6 - Okay. 17 out of 274 reviews" "
Rating 4 - Poor. 8 out of 274 reviews" "
Rating 2 - Terrible. 10 out of 274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn, Lafayette

Stayed 2 nights in Jul 2024

10/10 Excellent

FIRUZAN

Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Stayed 3 nights in Jun 2024

10/10 Excellent

Maggie, New York

Stayed 5 nights in May 2024

10/10 Excellent

Amnon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 excelent experience
Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10
Stayed 3 nights in Apr 2024

10/10 Excellent

Maen

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra Jane

Stayed 1 night in Mar 2024

10/10 Excellent

MIGUEL A.

Stayed 2 nights in Feb 2024

2/10 Terrible

Carlos

Liked: Amenities
Disliked: Property conditions & facilities
The pillow are horrible, zero comfortables. The heat was so hot in the room with the heater. We couldn’t turned off.
Stayed 1 night in Jan 2024

6/10 Okay

ozge

Liked: Cleanliness, property conditions & facilities
The reservation desk could be more polite and accomodating
Stayed 1 night in Jan 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. Beautiful hotel. Good food.
Stayed 2 nights in Jul 2023

4/10 Poor

Nikolai

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

michael

Stayed 3 nights in Jun 2023

2/10 Terrible

ezequiel

Stayed 2 nights in May 2023

8/10 Good

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2023

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Juergen

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Lazy staff and slow dirty rooms
Stayed 2 nights in Apr 2023

4/10 Poor

Juergen

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
Housekeeping snappy, dirty bedsheets not beeing changed, minibar never filled up, staff lazy and not attentive and slow, worse mandarin I ever stayed at
Stayed 1 night in Apr 2023

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its just fine, service not consistent with 5 star hotel. At MO Bar waiter poured the beer all over one of us and our stuff. They didnt change plates, the table or anything. Clothes and our bags were also drenched. Rooms are pretty and clean and location is very good.
Stayed 1 night in Apr 2023

10/10 Excellent

Risto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Magdalena

Business traveler
Disliked: Property conditions & facilities, room comfort
if you are used to Mandarin Oriental you will be heavily disappointed.
Stayed 1 night in Mar 2023

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars in every way. Every member of the staff was warm and friendly and extremely professional.
Stayed 3 nights in Feb 2023

4/10 Poor

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed for price; watch out for "free" night
Our room did not have a tub and the shower showed signs of use that made it look dirty and unappealing. Room service was excessively priced even for overpriced room service food. Due to a train strike in France, we were forced to leave earlier than expected. Obviously, this is not the responsibility of the property but was not able to have our 3rd night refunded because it was the "free" night. There is no way this room was worth the nightly rate we paid for the first two nights -- the "free" night was the only way this hotel would have been fairly priced.
Stayed 3 nights in Jan 2023

10/10 Excellent

GAIL, LAKE FOREST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities