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Mandarin Oriental, Geneva

Photo gallery for Mandarin Oriental, Geneva

Front of property
Terrace/patio
River View Deluxe Suite King | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Mandarin Oriental, Geneva

Mandarin Oriental, Geneva

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
1, Quai Turrettini, Geneva, GE, 1201

Explore the area

  • Popular LocationMont Blanc Bridge8 min walk
  • Popular LocationPatek Philippe Watch Museum14 min walk
  • Popular LocationGeneva City Hall14 min walk
  • AirportGeneva (GVA-Cointrin Intl.)14 min drive

Room options

About this area

Geneva

Mandarin Oriental, Geneva is located in Downtown Geneva, a neighborhood in Geneva, and is near the airport and on the riverwalk. Port Des Eaux-Vives and Golf & Country Club de Bossey are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Natural History Museum of Geneva and Botanical Gardens. Consider Geneva Arena for a night out or Geneve Plage if you're traveling with kids. With windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Mont Blanc Bridge - 8 min walk
  • Giant Chess Board - 9 min walk
  • Chapel of the Maccabees - 10 min walk
  • Patek Philippe Watch Museum - 14 min walk
  • Geneva City Hall - 14 min walk

Getting around

  • Bel-Air Tram Stop - 2 min walk
  • Geneva Station - 8 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • Mafalda - 2 min walk
  • Elsalad - 2 min walk
  • Manora - 3 min walk
  • Yukiguni - 3 min walk
  • Edward's The fine art of sandwiches - 4 min walk

About this property

Mandarin Oriental, Geneva

5-star luxury hotel located in Downtown Geneva
Consider a stay at Mandarin Oriental, Geneva and take advantage of a terrace, a hair salon, and dry cleaning/laundry services. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Enjoy Peruvian cuisine and more at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Limo/town car service, express check-out, and meeting rooms
  • Luggage storage, multilingual staff, and tour/ticket assistance
  • Guest reviews speak well of the helpful staff, overall condition, and location
Room features
All 181 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, eco-friendly cleaning products, and heating

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CHF 54 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yakumanka
  • SACHI
  • MO Bar

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2852 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 54 per person (approximately)
  • Fee for in-room wireless Internet: CHF 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 15 per stay (rates may vary)
  • Self parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Is Mandarin Oriental, Geneva pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental, Geneva?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Geneva on Dec 10, 2022 start from $717.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Geneva?

Self parking is available for CHF 35 per day. Valet parking is available for CHF 35 per day.

What time is check-in at Mandarin Oriental, Geneva?

Check-in is from 3 PM - midnight.

What time is check-out at Mandarin Oriental, Geneva?

Check-out is at noon.

Where is Mandarin Oriental, Geneva located?

This family-friendly Geneva hotel is located on the riverwalk, within a 5-minute walk of Cité du Temps, City Center Shopping Area, and Notre Dame Basilica. Rue du Rhône and Shopping Area Geneve are also within 10 minutes. Bel-Air Tram Stop and Coutance Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free at Mandarin Oriental, Geneva and receive a full refund?

Yes, Mandarin Oriental, Geneva offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Geneva cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 191 out of 260 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 41 out of 260 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 15 out of 260 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 4 out of 260 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 260 reviews" "
" "2 - Terrible 3%

9.5/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Excellent

Peter, Toronto
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Geneva. Staff were incredible. An amazing experience. My thanks to the staff of the hotel.
Stayed 1 night in Sep 2022

2/10 Terrible

Dhiraj
Traveled with family
Disliked: Property conditions & facilities
Ac was not working. Shower handle was broken Very difficult to turn it on or off
Stayed 2 nights in Sep 2022

10/10 Excellent

kelley
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Everyone was nice and helpful. Perfect location. Room was quiet and the a/c was great. Highly recommend!
Stayed 7 nights in Jun 2022

10/10 Excellent

Ricardo
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

James
Business traveler
Liked: Staff & service
Staff friendly. Feels a bit in need of a refurb - design scheme not that coherent. Lifts an odd shape, floor level of bathroom different to bedroom and kept stubbing my toe on it, had a random child’s cot in my room on arrival, curtains only opened half way. Just a bit weird to be honest. Incomparable to some other MO properties eg Dubai.
Stayed 2 nights in Jun 2022

10/10 Excellent

Farid, Riyadh
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel in a beautiful area of Geneva. It is very well positioned in the center of town, yet it is nice and quite. The staff are helpful and very friendly. The hotel is a bit dated however. The furniture, especially carpets, need changing. There's an unmistakable 80's look to the hallways and rooms.
Stayed 2 nights in Apr 2022

2/10 Terrible

Rupert, London
Stayed 1 night in Mar 2022

10/10 Excellent

Simona
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! The staff is very friendly, I felt safe at all the times in regard of the pandemic and the cook and roomservice are nothing short but excellent!
Stayed 1 night in Dec 2021

10/10 Excellent

John
Stayed 1 night in Nov 2021

10/10 Excellent

daniel
Stayed 4 nights in Nov 2021