Mandarin Oriental, Geneva

Photo gallery for Mandarin Oriental, Geneva

Featured Image
Terrace/Patio
Flat-screen TV, DVD player, MP3 dock
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Mandarin Oriental, Geneva

Mandarin Oriental, Geneva

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1, Quai Turrettini, Geneva, GE, 1201

Explore the area

  • Popular LocationPatek Philippe Watch Museum14 min walk
  • Popular LocationGeneva City Hall (Hotel de Ville)14 min walk
  • Popular LocationJet d'Eau Fountain20 min walk
  • AirportGeneva (GVA-Cointrin Intl.)7 min drive

Choose dates to view prices

About this area

Geneva

Located in Geneva, Mandarin Oriental, Geneva is in the city center and on the riverwalk. Alpine Panorama Path and St. James Way are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Paquis Baths and Museum of the History of Science. Consider Geneva Arena for a night out or Geneva Museum of Natural History if you're traveling with kids. With windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Bastions Park - 7 min walk
  • Mont Blanc Bridge - 8 min walk
  • Patek Philippe Watch Museum - 14 min walk
  • Geneva City Hall (Hotel de Ville) - 14 min walk
  • Jet d'Eau Fountain - 20 min walk

Restaurants

  • Yakumanka — 1 min walk
  • Rasoi by Vineet — 1 min walk
  • Mafalda — 2 min walk
  • Elsalad — 2 min walk
  • Manora — 3 min walk

Getting around

  • Bel-Air Tram Stop - 2 min walk
  • Geneva (ZHT-Geneva Railway Station) - 8 min walk
  • Geneva International Airport (GVA) - 7 min drive

About this property

Mandarin Oriental, Geneva

Family-friendly Geneva hotel in Downtown Geneva, near Rue du Rhône
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 181 soundproofed rooms feature WiFi and MP3 docks. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also find comforts like premium bedding and pillow menus.
Mandarin Oriental, Geneva offers 181 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CHF 15 per day)
  • Available in some public areas: WiFi (CHF 15 per day), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CHF 54 per person
  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Business services

  • Business center
  • Computer station
  • Conference space (2852 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 150 per pet, per stay
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 54 per person (approximately)
  • Fee for in-room wireless Internet: CHF 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 15 per stay (rates may vary)
  • Self parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 175 out of 233 reviews
5 - Excellent 75%
Rating 4 - Good. 38 out of 233 reviews
4 - Good 16%
Rating 3 - Okay. 12 out of 233 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 233 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 233 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality is about feeling you are welcomed , the Mandarin staff understand and implement what hospitality means. Special thanks to the Concierge Team for there first class services. Special thanks to the MoBar team Jose’ , Arnaud , Jeremy and the rest of the team for there outstanding services with very delicate personal touch Thank you and you make Geneva much better.
Stayed 10 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was excellent
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is excellent hotel and area was great
Stayed 2 nights in Jul 2021