Ratings based on 193 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Beautiful in its day

Posted Sep 7, 2017
We were so excited about staying in this beautiful and historic hotel and I believe that in its day, it would have been fantastic. The bar and restaurant were really spectacular however our room was very tired and the whole place could have done with a lick of paint. The food wasn't great either. What a shame. It is an experience to stay there but the amount per night that they're charging is too much considering how tatty our room was.
3 out of 5
by A verified traveler from Madrid

Hotel near THE cable to rock

Posted Aug 28, 2017
Any facilites THE staff don't inform nothing about distractions The check out is very earnly 11 am
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with history

Posted Aug 12, 2017
Pros: Setting, rooms
Cons: Cleaning and attention to detail. Details and leaflet about the bus services
Location: Location good. Good transport links. Close to cable car up to the top.
A nice hotel. Walking up to it each day is a little tiring. Room clean but patio floor needed a good clean. Had to ask for drinking glasses a couple of days as they didn't leave us any after cleaning the room. Didn't provide the breakfast we asked for when going on a day trip and had to ask again for it. Ran out of bacon at one point during breakfast. Has lost its colonial feel due to Spanish staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from TW15, UK

Short 3 day break

Posted Aug 7, 2017
Pros: Relaxed and quiet
Cons: Wider evening menu choice
Location: Located next to the Cable Car which is a must-do
We stayed for 2 nights at the end of a visit to the Spanish Mainland. Very pleasant hotel, very relaxing atmosphere, staff very attentive
Comment from Hotel Management
Aug 11, 2017 by Charles, Hotel Management
Thank you very much for sharing your comments further to your recent stay at the Rock Hotel. I am happy to hear that you enjoyed the hotel together with its amazing location. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon.
4 out of 5
by eric

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Many thanks for taking the time to write your very kind review following your stay at The Rock Hotel. We look forward to warmly welcoming you back soon. Kindest regards,
3 out of 5
by A verified traveler

Great place

Posted Jul 11, 2017 on Hotels
Great hotel. Average breakfast (no hash browns!!). Hotel is on a hill.. so not good for those with dodgy knees
Comment from Hotel Management
Jul 14, 2017
Many thanks for taking the time to write your very kind review following your stay at The Rock Hotel. We are very pleased to hear that you enjoyed your stay with us. Your comment regarding the hash browns has been noted. We look forward to warmly welcoming you back soon. Kind regards,
4 out of 5
by Jan

Nice views

Posted Jul 10, 2017 on Hotels
Very good location, nearby Cable car and not far from Main Street. Swimming pool with salt and cold water across the road. Beautiful views of the Gibraltar Strait. Water and tea was not replaced every day. Dirty dishes. Breakfast basic, the same every day. We ordered breakfast in the room as we left early, but nothing received.
Comment from Hotel Management
Jul 14, 2017
Many thanks for taking the time to write your very kind review following your stay at The Rock Hotel. We are pleased to hear that you enjoyed your stay with us. Your feedback has been taken on board and the issues will be duly addressed. We look forward to warmly welcoming you back soon. Kindest regards,
4 out of 5
by Robin

Posted Jul 7, 2017 on Hotels
The hotel was very nice, rooms clean but the beds were very hard. Also we had trouble with people banging on bedrooms doors at 02.30 not good enough
Comment from Hotel Management
Jul 14, 2017
Many thanks for taking the time to write your very kind review following your stay at The Rock Hotel. We are pleased to hear that you enjoyed your stay with us despite the minor issues you experienced which have been taken on board and will be addressed. We look forward to warmly welcoming you back soon. Kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Beautiful rooms with a beautiful view of the Strait of Gibraltar conveniently located on Europa Road. Water pressure was not great for showering, but otherwise a nice hotel.
Comment from Hotel Management
Aug 11, 2017 by Charles, Hotel Management
Thank you very much for sharing your comments further to your recent stay at the Rock Hotel. I am happy to hear that you enjoyed the hotel together with its amazing location. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon.
5 out of 5
by Nick

We would return!

Posted Jun 15, 2017 on Hotels
We booked a suite and it was brilliant from a size and view point of view. The staff and breakfast were great too, and sitting on the terrace overlooking the quays, boats and sunset was superb. A little out of town but not a problem if you don't mind a short walk, and a hill! We even had a visit from a group of macaques!
Comment from Hotel Management
Aug 11, 2017
Thank you very much for sharing your comments further to your recent stay at the Rock Hotel. I am happy to hear that you enjoyed the hotel together with its amazing location. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon.