“Pas de déception. Nous y avions séjourné quelques jours fin 2025 et avons pu constater la différence - ménage fait tous les jours - propreté- aimabilité au niveau de l'accueil. Petit déjeuner correct.
Nous avons pensé qu'il y a certainement eu un changement de personnel, notamment au niveau gérance”
“We had a good sized room with seperate bed for child in living area. Friendly and helpful staff who helped book two pool slots for us during our one night stay. Shame the sauna wasn’t working. Good location for main town.”
“Very basic two star hotel on the outskirts of town.
The room was very small, but perfectly clean, with a very comfortable bed, and blissfully, air conditioned in the middle of a brutal heatwave.
The breakfast spread was also pretty basic, but surprisingly quite good.
The young ladies working the reception and breakfast area were lovely, professional, and very helpful with suggestions for restaurants for dinner.
This was a very last minute booking over a very busy weekend, and my main gripe……
“Great location, next to a large gothic church in a beautiful part of the country, impressive buildings, excellent condition. Rooms were generous and fully equipped e.g fully automatic coffee maker. Good value.”
“pas de clim ,ventilateur plein de poussieres ,douche carreaux cassés ,pas beaucoup d'eau ,serviettes pas propres et avec odeurs désagréable ,thermos sale a l'intérieur ,bruits dans le couloir a 2 h30 du matin ,peu de place pour bouger dans la chambre”
“Check con orario rigido e molto tardi, ore 16.00. Nella reception non c’era mai nessuno. Camere piccole e soffocanti, quelle che apparivano nella pubblicità erano assolutamente ingannevoli e non reali. Caldo terribile mitigato solo da un piccolo ventilatore. Fuori dalla finestra c’era una pompa di calore rivolta verso la camera.”
“Obnoxious, arrogant and incompetent. Never experienced such poor staff in all my travels. Messed up my booking instead of a 6 bed premier lodge in front of all the animals I ended up with a 4 bed safari lodge right in the bottom of the valley due to incompetence from Virginie in reception. And when I pointed out she’d messed up my booking she then refused to talk to me. Then she proceeded to lie and call a director who was just as incompetent. They would not refund me the difference in……
“We arrived at 8pm, having called in advance to advise of our arrival time.
We had booked a table in the restaurant at 8.30pm (the final sitting according to the website).
We were disappointed to hear the restaurant was shut when we arrived.
We were offered no refreshments (our booking stated a welcome drink)- the village was very quiet with only a burger place open so we had very little choice to get something to eat.
Would not return.”