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"Lack of parking, food was simple "

"Great stay. Clean rooms and friendly staff. I will return."

"Great place, love the easy ski in and out access. Love the ski storage (concierge style). Grateful for the amenities: steam room, sauna, pool, jacuzzi and gym. Lobby area was nice to sit and enjoy the fireplace. Cute little touches like the marshmallows for roasting and the tea in the lobby. The staff was friendly and helpful. The rooms and even the sauna area could use a bit of an upgrade as it seems like it's probably been a while but that is minor compared to the great experience. Also, take note that the food everywhere in the area is quite expensive. Would highly recommend. "

"The perfect stay in North Conway!"

"Great"

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"I’ve stayed here a few times just to get a night away. Always wonderful when I go"

"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"Room is very clean and in good condition. Sound proofing is not great. I could hear someone snoring next door in the middle of the night."